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Provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk

NHS England

This public procurement record has 4 releases in its history.

TenderUpdate

27 Oct 2025 at 15:45

Tender Notice
Award

27 Oct 2025 at 15:27

Award Notice
TenderUpdate

15 Jul 2025 at 11:25

Tender Notice
Tender

11 Jul 2025 at 10:21

Tender Notice
Summary of the contracting process

NHS England has awarded contracts for the provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Services in Norfolk and Suffolk. The procurement process, conducted under the Provider Selection Regime, was an open procedure. This process resulted in the awarding of two separate lots: Lot 1 for Norfolk prisons, including HMP Bure, HMP Wayland, and HMP Norwich, and Lot 2 for Liaison and Diversion services in Norfolk and Suffolk. The services under these contracts are scheduled to commence on 1st April 2026, with a duration of four years and an optional extension for an additional two years. The total contract value, including potential extensions, amounts to £122,689,677. The award was announced on 27th October 2025, with HCRG Care Services Limited awarded Lot 1 and Norfolk and Suffolk NHS Foundation Trust awarded Lot 2. Both contracts fall under the health services category, classified by CPV code 85100000.

This procurement presents significant business opportunities, particularly for large enterprises, such as those capable of delivering comprehensive healthcare services within custodial settings and community-based diversion services. The emphasis on quality, value, service integration, and social value suggests that suppliers with robust healthcare delivery models, innovative service approaches, and strong collaborative frameworks are well-positioned to thrive. Furthermore, businesses with experience in reducing health inequalities and enhancing service access will find these contracts aligned with their strengths, offering a platform to expand into regional healthcare service provision.

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Notice Information

Notice Title

Provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk

Notice Description

This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk. <br/><br/>This is a Provider Selection Regime (PSR) intention to award notice confirming the Contracting Authorities intention to award the following Lots: <br/><br/>Lot 1: Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich<br/>Lot 2: Liaison and Diversion (L&D) Services in Norfolk and Suffolk.

Lot Information

Lot 1: Norfolk Prisons

This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich.

The Service will commence on 01/04/2025 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years

The total contract value including extensions is PS104,457,921

Key criteria were as follows

Service Delivery - Section weighting total 8%
Key Criteria: Section 1: Quality & Innovation - Section weighting total 19%
Key Criteria: Section 2: Value - Section weighting total 20%
Key Criteria: Section 3: Integration, Collaboration & Service Sustainability- Section weighting total 25%
Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 13%
Key Criteria: Section 5: Social Value - Section weighting total 10%
Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.

Lot 2: Norfolk and Suffolk Liaison & Diversion

This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision of Liaison & Diversion in Norfolk and Suffolk.

The Service will commence on 01/04/2026 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years

The total contract value including extensions is PS18,231,756


Key Criteria Questions were as follows

Key Criteria: Section 1: Quality & Innovation -Section weighting total 37%
Key Criteria: Section 2: Value - Section weighting total 20%
Key Criteria: Section 3: Integration, Collaboration & Service Sustainability - Section weighting total 13%
Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 15%
Key Criteria: Section 5: Social Value - Section weighting total 10%
Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055d61
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068665-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85312500 - Rehabilitation services

Notice Value(s)

Tender Value
£123,343,840 £100M-£1B
Lots Value
£123,093,840 £100M-£1B
Awards Value
Not specified
Contracts Value
£122,689,677 £100M-£1B

Notice Dates

Publication Date
27 Oct 202510 months ago
Submission Deadline
21 Aug 2025Expired
Future Notice Date
Not specified
Award Date
27 Oct 202510 months ago
Contract Period
1 Apr 2026 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
SE1 8UG
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLH14 Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
2
Supplier Names

HCRG Care Services Limited

Norfolk and Suffolk NHS Foundation Trust

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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