Award

EEAST - Freedom to Speak Up (24-T11)

EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST

This public procurement record has 2 releases in its history.

Award

27 Nov 2025 at 10:47

Tender

11 Jul 2025 at 14:39

Summary of the contracting process

The East of England Ambulance Service NHS Trust has completed a public procurement process to appoint a provider for the “Freedom to Speak Up” Service. This contract, identified as "EEAST - Freedom to Speak Up (24-T11)," aims to deliver a confidential and responsive staff liaison support service. The procurement process followed an open procedure under the UK Public Contracts Regulations, specifically targeting human resources management consultancy services. The contract was awarded to The Guardian Service on 13th August 2025, with a contract period running from 14th August 2025 to 12th August 2029. This procurement falls under the services category and is part of a special "light touch" regime, allowing flexibility in approach while maintaining compliance with public procurement rules.

This tender represents significant opportunities for businesses specialising in consultancy services, particularly those with expertise in human resources and staff management. The procurement includes a framework agreement applicable to all NHS Trusts and Ambulance Trusts in the UK, offering a comprehensive reach for the service provider. Small and medium-sized enterprises, like the successful bidder The Guardian Service, which can offer tailored and sensitive staff engagement and support solutions, would find this opportunity well-suited to their offerings. The scale and scope of this contract suggest substantive business growth potential for firms capable of meeting the specific liaison needs of large healthcare organisations.

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Notice Title

EEAST - Freedom to Speak Up (24-T11)

Notice Description

The Contracting Authority is seeking to appoint a Freedom to Speak up Service (FTSU) provider to offer a confidential, impartial and responsive staff liaison support service to the Contracting Authority staff members across East of England Ambulance Service NHS Trust.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055de4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077576-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79414000 - Human resources management consultancy services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£800,000 £500K-£1M

Notice Dates

Publication Date
27 Nov 20252 months ago
Submission Deadline
5 Aug 2025Expired
Future Notice Date
Not specified
Award Date
12 Aug 20256 months ago
Contract Period
13 Aug 2025 - 12 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST
Additional Buyers

EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST HEADQUARTERS

Contact Name
Not specified
Contact Email
tenders@eastamb.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
MELBOURN
Postcode
SG8 6EN
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified

Local Authority
South Cambridgeshire
Electoral Ward
Melbourn
Westminster Constituency
South Cambridgeshire

Supplier Information

Number of Suppliers
1
Supplier Name

THE GUARDIAN SERVICE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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