Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services

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    "date": "2026-02-20T10:22:20Z",
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    "planning": {
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            {
                "id": "039657-2025",
                "documentType": "plannedProcurementNotice",
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                "description": "Planned procurement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/039657-2025",
                "datePublished": "2025-07-14T14:27:26+01:00",
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    "parties": [
        {
            "id": "GB-PPON-PBJQ-2231-ZRPG",
            "name": "Southern Water Services Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBJQ-2231-ZRPG"
            },
            "address": {
                "streetAddress": "Southern Water, Southern House",
                "locality": "Worthing",
                "postalCode": "Bn13 3NX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ27"
            },
            "contactPoint": {
                "name": "Tom Daniels",
                "email": "tom.daniels@southernwater.co.uk",
                "telephone": "+447526977201"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.southernwater.co.uk",
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PXNW-5411-GDHT",
            "name": "Aqualogic (WC) Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXNW-5411-GDHT"
            },
            "address": {
                "streetAddress": "Conservation House Brighton Street",
                "locality": "Wirral",
                "postalCode": "CH44 6QJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD74"
            },
            "contactPoint": {
                "email": "mail@aqualogic-wc.com",
                "telephone": "+44 844 324 0844"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://aqualogic-wc.com",
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            },
            "control": {
                "description": "ADLER, Jonathan Kevin RICE, Benjamin Patrick WILLIAMS, Ashley Morgan"
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PBJQ-2231-ZRPG",
        "name": "Southern Water Services Limited"
    },
    "tender": {
        "id": "Prj_7019",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services",
        "description": "Southern Water is preparing to procure a single-supplier framework agreement to deliver household and non-household water efficiency audits, including the supply and installation of water-saving devices and delivery of tailored customer engagement services. The supplier will be expected to proactively identify efficiency opportunities and contribute to achieving Ofwat and regulatory water demand reduction targets. The procurement will use a Competitive Flexible Procedure with negotiation in accordance with the Procurement Act 2023, and will follow a two-stage process, starting with a conditions of participation stage (PQQ).",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "90713100",
                        "description": "Consulting services for water-supply and waste-water other than for construction"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71314300",
                        "description": "Energy-efficiency consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90400000",
                        "description": "Sewage services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71321300",
                        "description": "Plumbing consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "65100000",
                        "description": "Water distribution and related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 3292856,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "isAccelerated": true,
            "acceleratedRationale": "Qualifying planned procurement notice",
            "features": "Two-stage Competitive Flexible Procedure, with Conditions of Participation Qualifying round, a shortlisting of bidders invited to ITT and a negotiation round"
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "utilities"
        ],
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "type": "closed",
                "method": "withoutReopeningCompetition",
                "description": "Bidding template within ITT round includes pricing matrix for contract lines to be inserted into the final agreement to be utilised for invoicing purposes. Work awarded via PO - Direct Award against contract lines."
            }
        },
        "submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at https://southernwater.bravosolution.co.uk/ Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://southernwater.bravosolution.co.uk Tenders or requests to participate must be submitted to the above-mentioned address If you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link: how to register on the CDP",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2025-10-29T16:00:00+00:00",
        "enquiryPeriod": {
            "endDate": "2025-10-10T16:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-02-09T23:59:59+00:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 3292856,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "50/50 Technical & Commercial split",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical Evaluation",
                            "description": "There are six main scored sections to the ITT technical evaluation mapped to Southern Water's criteria themes. The ITT will test the bidders' approach and ability to provide Southern Water with a solution that meets Southern Water's requirements."
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "description": "There are four main scored sections to the ITT commercial model covering initial and ongoing costs."
                        },
                        {
                            "type": "quality",
                            "name": "Technical Evaluation",
                            "description": "There are six main scored sections to the ITT Technical Evaluation mapped to Southern Water's criteria themes. The ITT will test the bidders' approach and ability to provide Southern Water with a solution that meets Southern Water's requirements."
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "description": "The commercial envelope requests Tenderers to provide total cost for service as described in the Commercial bid sheet for evaluation, and a breakdown of how this cost is achieved through a pricing matrix per line / workstream."
                        }
                    ]
                },
                "secondStage": {
                    "minimumCandidates": 2,
                    "maximumCandidates": 4
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "description": "There are four main components to the Conditions of Participation (CoP) Evaluation which are a mix of pass/fail and scored questions. The CoP will test capability, capacity and experience by demonstrable evidence of bidders' previous experience. Bidders that do not pass all hurdle assessment sections will be eliminated from the process. Remaining bidders will be ranked following moderation, and a shortlist of potential bidders (as per IITT instructions) will proceed to the ITT stage.",
                            "forReduction": true
                        },
                        {
                            "description": "The top four highest scoring bidders following PQQ evaluation and moderation by SME panel will be invited to Tender. Tenderers will be scored against the evaluation criteria, as outlined in the IITT document published as part of the Tender and available to all bidders. Each question will have instructions about how to respond to the question or what evidence to upload.",
                            "forReduction": true
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-02-23T00:00:00+00:00",
                    "endDate": "2030-02-23T23:59:59+00:00",
                    "maxExtentDate": "2032-02-23T23:59:59+00:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Optional Extension(s): +1 year (or up to +2 years), subject to performance review and evolving Regulatory landscape (e.g., Ofwat targets or PR24/PR29 impacts). This reflects: The long-term behavioural change and infrastructure work required The need for partnership and continuity to optimise proactive outreach and device installation The alignment with multi-year performance commitments (e.g., AMP8/AMP9 planning cycles)"
                },
                "hasOptions": true,
                "options": {
                    "description": "Ensuring SW are utilising digital solutions and innovations to maximise water saving potential."
                }
            }
        ],
        "documents": [
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "Tender pack will be published through Jaggaer and will include: - IITT - Contractual Document (including all schedules) - Conflict of Interest Document - Award Criteria - ITT Documentation - Commercial Bid Template - Detailed workscope - Policies & procedures - Information and guidance on CDP and Procurement Act 2023 This list is not exhaustive, and further documentation may be provided within the Tender pack"
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "060514-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/060514-2025",
                "datePublished": "2025-09-29T13:56:42+01:00",
                "format": "text/html"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-09-29T23:59:59+01:00"
        },
        "riskDetails": "Ofwat water saving targets; KPI & SLA performance; Customer Engagement; Data Security; Regulatory requirements; Quality of work"
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "pending",
            "date": "2026-02-20T00:00:00+00:00",
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            "suppliers": [
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                    "id": "GB-PPON-PXNW-5411-GDHT",
                    "name": "Aqualogic (WC) Limited"
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                    "id": "1",
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                            "scheme": "CPV",
                            "id": "90713100",
                            "description": "Consulting services for water-supply and waste-water other than for construction"
                        },
                        {
                            "scheme": "CPV",
                            "id": "71314300",
                            "description": "Energy-efficiency consultancy services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "90400000",
                            "description": "Sewage services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "71321300",
                            "description": "Plumbing consultancy services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "65100000",
                            "description": "Water distribution and related services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
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                    "relatedLot": "1"
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            ],
            "standstillPeriod": {
                "endDate": "2026-03-03T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2026-03-06T00:00:00+00:00",
                "endDate": "2030-03-05T23:59:59+00:00",
                "maxExtentDate": "2032-03-05T23:59:59+00:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Optional Extension(s): +1 year (or up to +2 years), subject to performance review and evolving Regulatory landscape (e.g., Ofwat targets or PR24/PR29 impacts). This reflects: The long-term behavioural change and infrastructure work required The need for partnership and continuity to optimise proactive outreach and device installation The alignment with multi-year performance commitments (e.g., AMP8/AMP9 planning cycles)"
            },
            "hasOptions": true,
            "options": {
                "description": "Ensuring SW are utilising digital solutions and innovations to maximise water saving potential."
            },
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            "subcontracting": {
                "subcontracts": [
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                        "id": "1",
                        "mainContractors": [
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                                "id": "GB-PPON-PXNW-5411-GDHT",
                                "name": "Aqualogic (WC) Limited"
                            }
                        ],
                        "description": "Aqualogic (WC) Limited Conservation House Brighton Street Wirral Merseyside CH44 6QJ"
                    }
                ]
            },
            "documents": [
                {
                    "id": "015538-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/015538-2026",
                    "datePublished": "2026-02-20T10:22:20Z",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2026-02-20T00:00:00+00:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-03-05T23:59:59+00:00",
                    "status": "scheduled"
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