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Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services

Southern Water Services Limited

This public procurement record has 3 releases in its history.

Award

20 Feb 2026 at 10:22

UK6 - Contract Award Notice
Tender

29 Sep 2025 at 13:56

UK4 - Tender Notice
Planning

14 Jul 2025 at 14:27

UK3 - Planned Procurement Notice
Summary of the contracting process

Southern Water Services Limited has recently awarded a contract to Aqualogic (WC) Limited under a framework agreement aimed at providing household and non-household water efficiency audits, retrofitting services, and customer engagement services. This procurement process utilised a Competitive Flexible Procedure with negotiation, allowing Southern Water to ensure a selective recruitment process of qualified suppliers. The contract, valued at £3,292,856, kicks off on 6th March 2026 and runs until 5th March 2030 with renewal options aligned with regulatory targets such as Ofwat's requirements. The procurement cycle progressed from planning to tender and has now reached the award stage, with the standstill period concluding on 3rd March 2026. Southern Water, located in Worthing, UK, operates within the private utility sector and is keen on achieving water demand reduction targets through innovative and efficient solutions.

This tender creates significant opportunities for businesses specialising in water efficiency, consulting services, and retrofitting technologies. Companies with capabilities in plumbing consultancy, sewage services, and water distribution innovations will find potential growth in securing parts of this framework agreement, given its focus on energy-efficiency consultancy and consulting services for water supply. The use of a two-stage procurement method, including conditions of participation (PQQ), invites competitive applications amongst selective candidates, ensuring only top performers engage in this tender. Additionally, the framework allows for proactive engagement with customers and infrastructure work, thereby presenting ongoing business opportunities for businesses aiming to strengthen partnerships and optimise their service offerings in alignment with evolving regulatory landscapes such as PR24/PR29 impacts.

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Notice Information

Notice Title

Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services

Notice Description

Southern Water is preparing to procure a single-supplier framework agreement to deliver household and non-household water efficiency audits, including the supply and installation of water-saving devices and delivery of tailored customer engagement services. The supplier will be expected to proactively identify efficiency opportunities and contribute to achieving Ofwat and regulatory water demand reduction targets. The procurement will use a Competitive Flexible Procedure with negotiation in accordance with the Procurement Act 2023, and will follow a two-stage process, starting with a conditions of participation stage (PQQ).

Lot Information

Lot 1

Options: Ensuring SW are utilising digital solutions and innovations to maximise water saving potential.

Renewal: Optional Extension(s): +1 year (or up to +2 years), subject to performance review and evolving Regulatory landscape (e.g., Ofwat targets or PR24/PR29 impacts). This reflects: The long-term behavioural change and infrastructure work required The need for partnership and continuity to optimise proactive outreach and device installation The alignment with multi-year performance commitments (e.g., AMP8/AMP9 planning cycles)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055ea9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015538-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

71 - Architectural, construction, engineering and inspection services

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

65100000 - Water distribution and related services

71314300 - Energy-efficiency consultancy services

71321300 - Plumbing consultancy services

90400000 - Sewage services

90713100 - Consulting services for water-supply and waste-water other than for construction

Notice Value(s)

Tender Value
£3,292,856 £1M-£10M
Lots Value
£3,292,856 £1M-£10M
Awards Value
£3,292,856 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20266 months ago
Submission Deadline
10 Oct 2025Expired
Future Notice Date
29 Sep 2025Expired
Award Date
20 Feb 20266 months ago
Contract Period
6 Mar 2026 - 5 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Southern Water Services Limited
Additional Buyers

GB-PPON-PBJQ-2231-ZRPG

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORTHING
Postcode
BN13 3NX
Postcode Area
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
Not specified
Local Authority
Worthing
Electoral Ward
Northbrook
Westminster Constituency
Worthing West

Supplier Information

Number of Suppliers
1
Supplier Name

Aqualogic (WC) Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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