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Call Alarm Upgrades (Analogue to Digital): Sheltered Schemes

RED KITE COMMUNITY HOUSING LTD

This public procurement record has 1 release in its history.

Planning

16 Jul 2025 at 15:43

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Red Kite Community Housing Ltd is initiating a procurement process to upgrade analogue emergency call alarm systems to digital across up to 29 sheltered housing schemes in High Wycombe, UK. The project is part of a significant digital transformation in response to the imminent nationwide transition from analogue to digital networks by January 2027. The organisation aims to explore solutions compliant with UK digital telecare standards, ensuring resident safety and system continuity. The procurement process is currently in the planning stage, with a focus on a market engagement phase scheduled for completion by 18 August 2025. The total estimated value of the works is £780,000, and the tender launch is anticipated in Q3 of the 2025/26 fiscal year, with the contract period planned from April to December 2026.

This tender presents opportunities for businesses specialising in alarm systems, electrical installations, and digital transformation initiatives. Companies that can offer phased, cost-effective upgrade paths, while reusing existing infrastructure and ensuring future-proofing through scalable technology, would be well-positioned to compete. Small and medium-sized enterprises (SMEs) are encouraged to participate, given that the procurement process is designed with SME suitability in mind. The successful tenderer will not only play a critical role in enhancing community safety but also gain significant experience and credibility in implementing essential digital infrastructure upgrades.

How relevant is this notice?

Notice Information

Notice Title

Call Alarm Upgrades (Analogue to Digital): Sheltered Schemes

Notice Description

Red Kite Community Housing is preparing to upgrade the analogue-based emergency community call alarm systems across up to 29 sheltered housing schemes. This project forms part of a critical digital transformation programme in response to the UK-wide switchover from analogue to digital networks by January 2027 and addresses the growing challenges of maintaining outdated infrastructure. The current systems--comprising call points, lift alarms, fire panels, and door entry systems located in communal areas--are connected to an Alarm Receiving Centre (ARC) via analogue phone lines. These systems are essential for resident safety and must be digitally enabled to ensure compliance and continuity. We are seeking to engage with the market to explore solutions that: * are fully compatible with UK digital telecare standards (e.g. BS 8521-2:2020); * are ARC-compatible (Appello ARC or similar); * offer phased and cost-effective upgrade paths; * allow reuse of existing infrastructure where possible; * support future-proofing through open protocols and scalable technology; and * include clear provisions for maintenance and long-term support. There are a total of around 388 communal alarm connections across the 29 schemes. No dispersed alarm units are in use. Indicative Timeline: * Q2 2025/26: Soft Market Testing * Q3 2025/26: Tender Launch * Q4 2025/26: Supplier Selection and Phased Implementation * December 2026: Contract Completion Target

Planning Information

Suppliers who wish to participate in this market engagement are invited to respond with outline proposals, capability statements, and suggested approaches that meet the broad requirements outlined the document attached to this Preliminary Market Engagement Notice. This soft market testing is intended to inform Red Kite’s procurement strategy and will NOT form part of any formal tender evaluation. Please complete (& return) the attached form in the format provided.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0560a4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040647-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

45 - Construction work

CPV Codes

35121700 - Alarm systems

45310000 - Electrical installation work

45312000 - Alarm system and antenna installation work

Notice Value(s)

Tender Value
£650,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20253 months ago
Submission Deadline
Not specified
Future Notice Date
14 Nov 20251 weeks to go
Award Date
Not specified
Contract Period
5 Apr 2026 - 31 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RED KITE COMMUNITY HOUSING LTD
Contact Name
Procurement Team
Contact Email
procurement@redkitehousing.org.uk
Contact Phone
+44 1494476100

Buyer Location

Locality
HIGH WYCOMBE
Postcode
HP11 1BB
Post Town
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Local Authority
Buckinghamshire
Electoral Ward
Abbey
Westminster Constituency
Wycombe

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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