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Provision of a Housing Management, CRM, Asset Management and Repairs System (including DLO)

FAIRHIVE HOMES LIMITED

This public procurement record has 3 releases in its history.

Award

09 Jun 2026 at 15:26

UK7 - Contract Details Notice
Award

23 Feb 2026 at 11:33

UK6 - Contract Award Notice
Tender

17 Jul 2025 at 16:30

UK4 - Tender Notice
Summary of the contracting process

The procurement process for Fairhive Homes Limited, a sub-central government public authority based in Aylesbury, United Kingdom, involved selecting a supplier for a comprehensive system encompassing Housing Management, CRM, Asset Management, and Repairs (including DLO). This process was conducted using a selective procurement method described as a competitive flexible procedure. The contracting process commenced on 17th July 2025, and Fairhive Homes engaged suppliers through expressions of interest by 19th August 2025. With awards concluded by 1st January 2026, and the contract's active period spanning from 13th May 2026 to 31st March 2031, potential extensions could lead to a maximum duration until 2041. The primary categories engaged in this contract are software package and information systems and housing services.

This tender offers significant opportunities for businesses, particularly those specialising in software packages, CRM systems, and housing services. The procurement's competitive flexible procedure including a Procurement Specific Questionnaire allowed five top-scoring suppliers to showcase their capacities, which is particularly advantageous for SMEs like Infinity Technology Solutions Limited, the winning supplier. Companies experienced in similar contracts and those capable of fulfilling detailed qualitative and technical criteria should consider opportunities of this scale to foster growth and solidify their presence in the public sector. The long-term nature of the contract, with potential extensions, also offers stable future business prospects for committed suppliers.

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Notice Information

Notice Title

Provision of a Housing Management, CRM, Asset Management and Repairs System (including DLO)

Notice Description

For the provision of a Housing Management, CRM, Asset Management and Repairs System (including DLO)

Lot Information

Lot 1

Renewal: Up to 2x 5 years extensions at Fairhives sole discretion giving a maximum potential term of 15 years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056199
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054383-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

70 - Real estate services

CPV Codes

48000000 - Software package and information systems

70333000 - Housing services

Notice Value(s)

Tender Value
£9,000,000 £1M-£10M
Lots Value
£9,000,000 £1M-£10M
Awards Value
£3,609,708 £1M-£10M
Contracts Value
£3,609,708 £1M-£10M

Notice Dates

Publication Date
9 Jun 20262 months ago
Submission Deadline
29 Jul 2025Expired
Future Notice Date
Not specified
Award Date
5 Feb 20266 months ago
Contract Period
13 May 2026 - 31 Mar 2031 4-5 years
Recurrence
2041-03-31

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FAIRHIVE HOMES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
AYLESBURY
Postcode
HP20 2NJ
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Buckinghamshire
Electoral Ward
Aylesbury North
Westminster Constituency
Aylesbury

Supplier Information

Number of Suppliers
2
Supplier Names

INFINITY GROUP HOLDINGS LIMITED

INFINITY TECHNOLOGY SOLUTIONS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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