PremierCX 2425 Contract (con_27853)

DEPARTMENT FOR EDUCATION

There is 1 contract in this contracting process.

Summary of the contracting process

The Department for Education, a central government public authority based in London, has completed the procurement process for the provision of Interactive Voice Response (IVR) Professional Services, which includes voice recordings, scripting, consultancy, and AI tools. This process, titled "PremierCX 2425 Contract (con_27853)," was conducted through a limited procurement method designed for below-threshold, limited competition. Key stages included an award date of 17 July 2025, and the contract commenced on 16 June 2025, with an end date of 15 June 2026. The procurement pertains to the services industry, with a primary focus on IT services such as consulting, software development, and support, as classified under CPV code "72000000".

This contract offers substantial opportunities for business entities involved in IT services to enhance their portfolio, especially for those specialising in interactive voice response solutions. Premier Business Audio Ltd, a small to medium enterprise (SME) based in Laverstoke, Whitchurch, has been awarded the contract, illustrating the suitability for SMEs engaged in similar sectors to compete successfully in such procurements. The focus on leveraging AI and voice technologies can drive growth and innovation for businesses capable of delivering specialised consultancy and software development services under a government contract.

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PremierCX 2425 Contract (con_27853)

DEPARTMENT FOR EDUCATION

Contract Timeline

Publication Date

17th July 2025 22:46:41 PM
Contract Summary

Interactive Voice Response (IVR) Professional Services, including voice recordings, scripting, consultancy and AI tools.
Contract Details

Open Contracting ID

ocds-h6vhtk-0561c0

Publication Source

Find a Tender Service

Procurement Stage

Award, Contract

Procurement Method

Limited

Procurement Method Details

Below Threshold - Limited Competition

Procurement Category

N/A

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

CPV Division(s)
Awarding Authority

DEPARTMENT FOR EDUCATION

Buyer Name

Buyer Email

PolicyAssurance.COMMERCIALQUERIES@education.gov.uk

Buyer Phone

Buyer Address

Sanctuary Buildings, 20 Great Smith Street

London

SW1P3BT

United Kingdom
Awarded Supplier(s)

Supplier Name(s)

PREMIER BUSINESS AUDIO LTD

View contract on Find a Tender Service

PremierCX 2425 Contract (con_27853)

DEPARTMENT FOR EDUCATION

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)