Planning

SOL - Carer Respite and Emergency Support Services Market Engagement

SOLIHULL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 3 releases in its history.

PlanningUpdate

22 Jul 2025 at 14:10

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

22 Jul 2025 at 08:06

UK2 - Preliminary Market Engagement Notice
Planning

22 Jul 2025 at 08:04

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Solihull Metropolitan Borough Council is planning a procurement process for "SOL - Carer Respite and Emergency Support Services Market Engagement". This initiative falls under the "Health and social work services" category, and aims to engage providers to expand and improve respite and emergency support services for carers in Solihull, UK, within the UKG32 region. The procurement is currently in the planning stage, with a significant milestone set for a preliminary market engagement survey, due by 31st July 2025. The process is classified under the 'light-touch' regime, suggesting a focus on flexibility and responsive services. The estimated contract period is from 1st April 2026 to 31st March 2029, pointing to a long-term commitment to fostering improved care provision services.

This tender presents substantial opportunities for small and medium enterprises (SMEs) as well as voluntary, community and social enterprises (VCSEs) to contribute to the local social care landscape. Providers with the capacity to deliver high-quality, flexible care solutions, especially those adept at person-centred and responsive service delivery, will find this tender particularly aligned to their offerings. Businesses specialising in rapid response and emergency care services for adults could significantly benefit from this initiative by providing services that underscore the council's aim to bolster support for unpaid carers and the overall health infrastructure in Solihull. Engagement through surveys will allow businesses to shape future service models, providing a strategic opportunity for those looking to expand their influence and contract portfolios within the public sector care services.

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Notice Information

Notice Title

SOL - Carer Respite and Emergency Support Services Market Engagement

Notice Description

Solihull Metropolitan Borough Council (SMBC) is reviewing its current respite (short break) and carer emergency support services. We are seeking to engage with providers who can offer flexible, high-quality care and support solutions for adults with a range of needs. Our aim is to expand the capacity and flexibility of provision to better reflect the diversity of our unpaid carers and those they support. The review aims to identify opportunities for flexible respite support, ranging from a few hours to up to two weeks and an emergency response provision to support carers in the event of crisis. Carers have expressed a need for services that can be booked in advance (e.g., for holidays) and accessed at short notice when plans change. We invite providers to complete the survey to help shape future service models and commissioning approaches. The Council is open to exploring a range of contracting models and welcomes market insight on how best to structure future arrangements.

Planning Information

Background Solihull Metropolitan Borough Council (SMBC) is reviewing its current respite (short break) and carer emergency support services. We are seeking to engage with providers who can offer flexible, high-quality care and support solutions for adults with a range of needs. Our aim is to expand the capacity and flexibility of provision to better reflect the diversity of our unpaid carers and those they support. Scope of Services 1. Planned Carer Respite - Provision of short-term, planned breaks for carers from their caring responsibilities. - Respite may be delivered in the cared-for person's home or in a community-based setting. - Services must be flexible, person-centred, and responsive to individual needs and preferences. 2. Carer Emergency Response - Rapid response service available to support the cared-for person in the event of an unplanned absence or emergency involving the carer. - May include temporary care provision, welfare checks, and coordination with other services. - Providers must demonstrate robust contingency planning and safeguarding protocols. 3. Target Cohort - Unpaid carers of adults with eligible care and support needs. residing in Solihull 4. Key Outcomes - Carers feel supported and able to continue in their caring role. - Carers have access to timely and appropriate breaks. - Emergency situations are managed effectively, reducing the risk of hospital admissions or care breakdown. - Improved wellbeing and resilience for both carers and those they care for. The review aims to identify opportunities for flexible respite support, ranging from a few hours to up to two weeks and an emergency response provision to support carers in the event of crisis. Carers have expressed a need for services that can be booked in advance (e.g., for holidays) and accessed at short notice when plans change. We invite providers to complete the survey to help shape future service models and commissioning approaches.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056369
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042074-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
1 Nov 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOLIHULL METROPOLITAN BOROUGH COUNCIL
Contact Name
Corporate Procurement Service
Contact Email
procteam@solihull.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SOLIHULL
Postcode
B91 3QB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
TLG32 Solihull
Local Authority
Solihull
Electoral Ward
St Alphege
Westminster Constituency
Solihull West and Shirley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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