Award

Nintex Renewal 2025-2026

FINANCIAL OMBUDSMAN SERVICE LIMITED

This public procurement record has 1 release in its history.

Award

22 Jul 2025 at 12:47

Summary of the contracting process

The Financial Ombudsman Service Limited, a sub-central government public authority, has completed a contract for the renewal of Nintex software for the period 2025-2026. The industry's focus is on information technology, specifically software package and information systems, with a delivery location within the United Kingdom. This procurement was conducted using a limited method, described as below threshold with limited competition. The tendering stage has concluded, and the contract was awarded to Softcat PLC, a large enterprise, with a contract signed on 24th June 2025 and effective from 30th June 2025 to 29th June 2026. The gross contract value is £52,667.

This contract offers opportunities for businesses specialising in IT and software development to enter into limited competition tenders within the public sector. Companies with expertise in software package provision and managed IT services, similar to Softcat PLC, would be well-suited to pursue similar tenders in the future. Participation in such contracts not only provides revenue but also enhances a company's credentials and visibility within the public sector marketplace. This particular procurement highlights the importance of maintaining a strong position in niche markets, such as software for SharePoint Online platforms, which can be a strategic avenue for sustained business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Nintex Renewal 2025-2026

Notice Description

The Nintex hosts forms and workflows on the Discovery site(s) (http://discovery/) on SharePoint Online. The functionality also provides capabilities to create and update existing forms and workflows.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0563d7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042018-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£43,888 Under £100K

Notice Dates

Publication Date
22 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Jun 20258 months ago
Contract Period
29 Jun 2025 - 29 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE LIMITED
Contact Name
Not specified
Contact Email
procurement.enquiries@financial-ombudsman.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0563d7-2025-07-22T13:47:44+01:00",
    "date": "2025-07-22T13:47:44+01:00",
    "ocid": "ocds-h6vhtk-0563d7",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-03725015",
            "name": "FINANCIAL OMBUDSMAN SERVICE LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03725015"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PGMH-6717-YZGY"
                }
            ],
            "address": {
                "streetAddress": "Exchange Tower",
                "locality": "London",
                "postalCode": "E14 9SR",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI42"
            },
            "contactPoint": {
                "email": "procurement.enquiries@financial-ombudsman.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-02174990",
            "name": "SOFTCAT PLC",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02174990"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PZRT-9169-TVMT"
                }
            ],
            "address": {
                "streetAddress": "Solar House, Fieldhouse Lane",
                "locality": "Marlow",
                "postalCode": "SL7 1LW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ13"
            },
            "contactPoint": {
                "email": "psitq@softcat.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://Softcat.com",
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-03725015",
        "name": "FINANCIAL OMBUDSMAN SERVICE LIMITED"
    },
    "tender": {
        "id": "ocds-h6vhtk-0563d7",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Nintex Renewal 2025-2026",
        "description": "The Nintex hosts forms and workflows on the Discovery site(s) (http://discovery/) on SharePoint Online. The functionality also provides capabilities to create and update existing forms and workflows.",
        "status": "complete",
        "procurementMethod": "limited",
        "procurementMethodDetails": "Below threshold - limited competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "goods",
            "suppliers": [
                {
                    "id": "GB-COH-02174990",
                    "name": "SOFTCAT PLC"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48000000",
                            "description": "Software package and information systems"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Nintex Renewal 2025-2026",
            "status": "active",
            "period": {
                "startDate": "2025-06-30T00:00:00+01:00",
                "endDate": "2026-06-29T23:59:59+01:00"
            },
            "value": {
                "amountGross": 52667,
                "amount": 43888.89,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-06-24T00:00:00+01:00",
            "documents": [
                {
                    "id": "042018-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/042018-2025",
                    "datePublished": "2025-07-22T13:47:44+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}