Award

Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

24 Jul 2025 at 16:04

Summary of the contracting process

The procurement process was conducted by the University Hospitals Birmingham NHS Foundation Trust for the "Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital". This procurement falls under the industry category of system maintenance services and was awarded using the direct procurement method due to technical reasons related to the proprietary nature of the system. The process is completed, deploying a direct award approach under specific legislative exceptions. The contracting authority is located in Birmingham, UK, and the contract is set from 6th August 2025 to 5th August 2030. The total contract value is £203,964, with a net amount of £169,970.

This tender offers significant business growth opportunities for firms specialized in the niche field of proprietary system maintenance, particularly those with expertise in closed-loop solutions. The direct award signals the need for a supplier that can exclusively handle the technical requirements of the proprietary nurse call systems, positioning businesses with a focus on healthcare technology and system maintenance to potentially benefit from similar contracts. Companies with a strong relationship or existing ties to manufacturers of the specific systems would find themselves well-suited to compete in future opportunities of this nature.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

Notice Description

This contract is for the maintenance and support of a proprietary nurse call system supplied by Static Systems Group (SSG). The system operates as a closed-loop solution, with all servicing, software updates, and component support exclusively available through the original manufacturer.

Procurement Information

This direct award is made under Schedule 5, Exception 5 of the Procurement Act 2023, on the grounds that only one supplier can deliver the required services for technical reasons, relating to the proprietary nature of the nurse call system.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0565dc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042951-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50324100 - System maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£169,970 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jul 20257 months ago
Contract Period
5 Aug 2025 - 5 Aug 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
alan.hastings@uhb.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2WB
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0565dc-2025-07-24T17:04:55+01:00",
    "date": "2025-07-24T17:04:55+01:00",
    "ocid": "ocds-h6vhtk-0565dc",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PWVL-6877-BXXV",
            "name": "University Hospitals Birmingham NHS Foundation Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWVL-6877-BXXV"
            },
            "address": {
                "streetAddress": "Mindelsohn Way",
                "locality": "Birmingham",
                "postalCode": "B15 2WB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG31"
            },
            "contactPoint": {
                "email": "alan.hastings@uhb.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.uhb.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PWVL-6877-BXXV",
        "name": "University Hospitals Birmingham NHS Foundation Trust"
    },
    "tender": {
        "id": "ocds-h6vhtk-0565dc",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital",
        "description": "This contract is for the maintenance and support of a proprietary nurse call system supplied by Static Systems Group (SSG). The system operates as a closed-loop solution, with all servicing, software updates, and component support exclusively available through the original manufacturer.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "This direct award is made under Schedule 5, Exception 5 of the Procurement Act 2023, on the grounds that only one supplier can deliver the required services for technical reasons, relating to the proprietary nature of the nurse call system.",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersTechnicalReasons"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Planned Maintenance of Proprietary Nurse Call Systems",
            "status": "pending",
            "value": {
                "amountGross": 203964,
                "amount": 169970,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "50324100",
                            "description": "System maintenance services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-08-06T00:00:00+01:00",
                "endDate": "2030-08-05T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "042951-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/042951-2025",
                    "datePublished": "2025-07-24T17:04:55+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-08-05T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}