Award

Contract for AI Speech Analytics

LONDON BOROUGH OF BARKING AND DAGENHAM COUNCIL

This public procurement record has 1 release in its history.

Award

24 Jul 2025 at 17:07

Summary of the contracting process

The London Borough of Barking and Dagenham Council has successfully completed the procurement process for a contract titled "Contract for AI Speech Analytics." This procurement, under the category of goods, relates to the provision of Voice Analytics software end-user licences and a management agreement. The contract, awarded to Avoira Ltd, highlights the council's objective to enhance automation systems within the region of Barking, London (UKI52), United Kingdom. This process utilised a direct procurement method, described as "Below threshold - without competition," and reached completion with procurement activities concluding on 24th July 2025. The contract, valued at a gross total of £38,880, runs from 18th May 2025 to 17th May 2026.

This tender presents notable opportunities for business growth, particularly for enterprises specialising in AI and voice analytics technology solutions. Given its direct procurement pathway, it is especially suitable for companies looking to establish or expand their market presence within the public sector without the complexities of a competitive bidding process. Companies of large scale, akin to Avoira Ltd, which is not VCSE-registered, may find such direct awards beneficial for immediately scaling operations and developing key partnerships with public authorities like the London Borough of Barking and Dagenham Council.

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Notice Title

Contract for AI Speech Analytics

Notice Description

Contract for the provision of Voice Analytics software end user licence and management agreement

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0565ec
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042972-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48921000 - Automation system

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£32,400 Under £100K

Notice Dates

Publication Date
24 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 May 20259 months ago
Contract Period
17 May 2025 - 17 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF BARKING AND DAGENHAM COUNCIL
Contact Name
Not specified
Contact Email
procurementcdp@lbbd.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BARKING, LONDON
Postcode
IG11 7LU
Post Town
Ilford
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
Not specified

Local Authority
Barking and Dagenham
Electoral Ward
Abbey
Westminster Constituency
Barking

Supplier Information

Number of Suppliers
1
Supplier Name

AVOIRA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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