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DWP Call Off Order Form (COOF) from the [Independent Shared Service Centre Two (ISSC2 Framework Agreement)]

Department for Work and Pensions

This public procurement record has 1 release in its history.

AwardUpdate

25 Jul 2025 at 10:05

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP), located in London, United Kingdom, is conducting a procurement process under the Independent Shared Service Centre Two (ISSC2 Framework Agreement). Titled "DWP Call Off Order Form (COOF)," this process is classified under the "Business and management consultancy and related services" category. The current stage is an award update and contract update, with the contract running from 1 November 2013 to 31 October 2028. This extension is crucial as the existing agreement with Shared Services Connected Limited (SSCL) is set to expire at the end of October 2025. The procurement aims to ensure uninterrupted shared critical business support services and transition services, facilitating an exit approach in collaboration with SSCL under the Synergy Cluster strategy aligned with the Shared Services for Government Strategy.

This tender presents a substantial opportunity for businesses specialising in consultancy, human resources, finance, accounts, payroll, and procurement services. The process is well-suited for large-scale organisations familiar with public sector projects and those capable of transitioning and managing shared services. Given the scope and scale of the services required, businesses with the ability to provide comprehensive support and transitional management will find this opportunity particularly compelling. As the framework is set to re-procure technology and business process services, businesses capable of agile change management and enhanced financial transparency are likely to stand out in this competitive procurement process.

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Notice Information

Notice Title

DWP Call Off Order Form (COOF) from the [Independent Shared Service Centre Two (ISSC2 Framework Agreement)]

Notice Description

Lot Information

DWP Call Off Order Form (COOF) from the [Independent Shared Service Centre 2 (ISSC2 Framework)]

Provision of: 1. shared critical business support services including human resources, finance and accounts, payroll and procurement to Crown and other public sector bodies 2. 'Transition Services' to support the phased approach the exit from the shared business support services from the Contractor to the DWP (including any of the Service Recipients and/or to any Replacement Contractor(s)) in accordance with a new phased transition approach.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056606
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043018-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£403,702,858 £100M-£1B

Notice Dates

Publication Date
25 Jul 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Nov 201312 years ago
Contract Period
24 Apr 2025 - 31 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

SHARED SERVICES CONNECTED LIMITED (SSCL)

SHARED SERVICES CONNECTED LIMITED (‘SSCL’)

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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