Award

Legacy telemetry system support contract

ENVIRONMENT AGENCY

This public procurement record has 3 releases in its history.

Award

19 Sep 2025 at 10:29

Award

28 Jul 2025 at 12:47

Award

28 Jul 2025 at 12:07

Summary of the contracting process

The procurement process led by the Environment Agency, headquartered at Seacole Building, 2 Marsham Street, London, focused on the "Legacy telemetry system support contract." This contract supports the IT services industry, specifically in telemetry system integration and support. The project addresses the National Telemetry Service's infrastructure, transitioning to a cloud-based system provided by Schneider Electric. The direct procurement method highlighted Schneider Electric as the sole capable supplier due to their existing software authorship and exclusive intellectual property rights. The award's completion was confirmed, with important dates noting that the contract was signed on 9th September 2025, starting officially on 10th September 2025, and running through to 31st March 2026, with potential extension to March 2027. This initiative is linked to services enhancing service reliability during the Future of National Telemetry project rollout.

This tender represents significant opportunities for businesses proficient in IT services, specifically those focusing on software development, consulting, and telemetry surveillance systems. Companies like Schneider Electric — poised as large-scale operations — are suited to such contracts due to their expertise and existing infrastructure to deliver robust, cloud-based solutions. This provides an impetus for growth within the sector as subcontracting opportunities may arise, necessitating collaboration with enterprises proficient in various related technological and consulting services to ensure the smooth transition and operation of the cloud-based capabilities over the contract duration and any subsequent renewal phases.

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Notice Title

Legacy telemetry system support contract

Notice Description

The Environment Agency (EA) National Telemetry Service (NTS) currently operates 6 large telemetry systems and two smaller systems, provided by Ovarro and Schneider Electric. The Future of National Telemetry (FoNT) project is tasked to replace the existing systems via a contract with Schneider Electric (previously awarded and advertised at https://www.contractsfinder.service.gov.uk/notice/4bf58820-9141-44b9-aed2-4f397fc35ba0) that consolidates the 8 EA regional versions into one nationally consistent, cloud-based service. The purpose of this contract (and associated public procurement notices) is to renew the support contract of the legacy telemetry system with Schneider Electric for an initial term of one year, with the option to extend by one further year. This will maintain service continuity whilst the FoNT project completes its deployment for the cloud-based national service. Please note this is a retrospective notice. The Contract Start Date will be 1st April 2025, however data validation means we are unable to edit this field to reflect the correct Contract Start Date in Find a Tender Service (FTS).

Procurement Information

As the authors of the software (which is deployed in a non-standard non-premise environment) Schneider Electric is the only supplier able to support and maintain the core software product.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05670d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058050-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support


CPV Codes

32441100 - Telemetry surveillance system

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£400,000 £100K-£500K
Contracts Value
£400,000 £100K-£500K

Notice Dates

Publication Date
19 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jul 20257 months ago
Contract Period
9 Sep 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ENVIRONMENT AGENCY
Contact Name
Not specified
Contact Email
neil.widdop@defra.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SCHNEIDER ELECTRIC

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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