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Transforming Real Time Passenger Information- Ref 05052-2023

West Midlands Combined Authority

This public procurement record has 3 releases in its history.

Tender

15 Jul 2026 at 15:53

UK4 - Tender Notice
Planning

17 Apr 2026 at 13:50

UK1 - Pipeline Notice
Planning

30 Jul 2025 at 12:50

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The West Midlands Combined Authority, located in Birmingham, UK, has initiated a tender process for the provision of Real-Time Passenger Information systems, including hardware and software services tailored to bus networks. This competitive procedure, tagged under the 'goods' category and noted for its open method, involves a sizeable investment, with gross amounts reaching approximately £10.6 million. The process, initiated on 15 July 2026, follows the legislative framework provided by UKPGA 2023/54. The tender aims to secure a single provider to manage both hardware and software elements, integrating Electronic Passenger Information (EPI) displays and a Content Management System (CMS). Interested suppliers need to be registered on the Government Central Digital Platform. Important upcoming dates include the tender period closing on 14 August 2026, whilst the contract is set to commence on 3 December 2026 and run until 2 December 2031, with options for renewal.

This procurement offers substantial opportunities for businesses in the technology and infrastructure sectors, particularly those with capabilities in developing and maintaining real-time information systems for transportation. Given the scale and scope, companies specialising in software development, electronic display manufacturing, and long-term service support would be well-suited to compete. Additionally, the emphasis on innovation and supply chain management means businesses with a strong track record in delivering integrated solutions and a capacity for technological advancement can benefit significantly from this contract. With the procurement open to small and medium-sized enterprises (SMEs), there is a level playing field encouraging competitive proposals from diverse market players.

How relevant is this notice?

Notice Information

Notice Title

Transforming Real Time Passenger Information- Ref 05052-2023

Notice Description

This tender is for the provision of a sole provider for the purchase and maintenance of Real Time Information Passenger Screens (RTPI), a Content Management System (CMS), annual maintenance and support, and a customer services helpdesk. The WMCA now seeks to form a long-term partnership with a single provider for both hardware, software, customer services, development and innovation. The rationale being to provide a managed service, with consistency, clearly defined responsibilities, streamlined products and supply chain, and facilitate interoperability. In order to take part in this invitation to Tender, Suppliers must ensure they are registered on to the Government Central Digital Platform.

Lot Information

Lot 1

Renewal: 5 year initial term with +3 and +2 year optional extension periods.

Planning Information

A previous Market engagement exercise was conducted under PQQ_202 “Transforming Real Time Information” project, under the Crown Commercial Services Framework RM6099 Transport Technology and Associated Services Lot 4 Transport Data and closed on the 03/01/2024 at 12:00:00 The purpose of which was to gain a greater understanding of the systems and solutions in the market and the possible technological developments that may have taken place over the last decade. WMCA planned to use the information gathered from this exercise to inform and help develop its specification of requirements and procurement strategy before approaching the market for a full procurement exercise. One requirement under the review is for a new system to manage content, primarily for electronic passenger information displays, but with the ambition for one system to manage the “presentation” of transport real-time information across a range of outputs. As part of the procurement process, WMCA was keen to understand what systems were already delivered and available on the market, given recent advances in creating standards for display interfaces. The responses provided did not form part of the formal procurement process but assisted in shaping the technical requirements for a subsequent tender. Due to unforeseen delays in the project, and the forthcoming expiry of the RM6099 Framework, the decision has been taken to use an competitive flexible procurement route for this project.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0568fa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066904-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48813200 - Real-time passenger information system

Notice Value(s)

Tender Value
£8,840,666 £1M-£10M
Lots Value
£8,840,666 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 20261 months ago
Submission Deadline
14 Aug 2026Expired
Future Notice Date
29 Apr 2026Expired
Award Date
Not specified
Contract Period
3 Dec 2026 - 2 Dec 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Midlands Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B19 3SD
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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