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Key Cabinet Maintenance

NTW Solutions Ltd

This public procurement record has 2 releases in its history.

Award

22 Oct 2026 at 12:36

UK5 - Transparency Notice
Planning

30 Jul 2025 at 14:51

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

NTW Solutions Limited is buying maintenance and technical support for its existing Traka key cabinet estate, alongside replacement of identified end-of-life equipment. The service covers the installed key management systems and associated equipment, with support needed to keep them operating and compatible. The requirement combines services with equipment replacement. Delivery is across the buyer’s estate in North East England and North West England. The cabinets are used to manage keys, so the work centres on maintaining the existing Traka system rather than supplying an unrelated facilities service. The buyer is NTW Solutions Limited, based in Newcastle upon Tyne.

The procurement has been awarded to Traka MDL, trading as ASSA ABLOY Global Solutions UK Ltd. It was a single-lot direct award, justified on technical grounds: Traka is the manufacturer and current support provider, market engagement found no interested alternative supplier, and changing supplier could create compatibility and support problems. The stated award value is £312,858.44 including VAT, or £375,430.13 gross. The award period runs from 1 November 2026 to 31 October 2031; the planned signature date was 29 October 2026. The original estimated procurement value was £221,000 excluding VAT (£265,200 including VAT). The lot was marked suitable for SMEs. Evaluation criteria are not stated in the published process information.

For suppliers that did not win, this award demonstrates demand for specialist upkeep of NTW Solutions’ Traka key cabinet estate, including replacement of obsolete equipment and ongoing technical support. A credible competitor for a future requirement would need to show that it can maintain the installed Traka systems, supply compatible replacement components and provide reliable remote and on-site technical support. The buyer’s market engagement specifically sought a Traka Certified Engineer able to replace components and support the system. Technical compatibility and continuity of manufacturer support were central to the direct-award rationale, so general facilities maintenance capability alone would not address the requirement. The opportunity is service-led but also involves equipment supply, and the lot was considered suitable for small and medium-sized businesses.

How relevant is this notice?

Notice Information

Notice Title

Key Cabinet Maintenance

Notice Description

Five-year maintenance and support agreement for the existing Traka key cabinet estate, including replacement of identified end-of-life equipment.

Planning Information

This engagement notice is to establish if alternative approved suppliers are currently offering services to support & maintain Traka key cabinet systems. Approved being a supplier that can provide a Traka Certified Engineer to replace components as required and provide technical support both remotely and on-site. If this applies to your company and would like to engage further please e-mail paul.batey@ntw.nhs.uk before 12pm on 07 August 2025

Procurement Information

The requirement relates to the maintenance and partial replacement of the existing Traka key cabinet estate. Traka is the manufacturer and current support provider. Preliminary market engagement was undertaken to identify alternative suitably qualified suppliers; however, no alternative supplier expressed interest. A change of supplier would also introduce compatibility and technical support issues with the existing Traka systems. The direct award is therefore considered justified on the basis of technical reasons and the requirement for additional/replacement goods compatible with the existing estate.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056937
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099952-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79993000 - Building and facilities management services

Notice Value(s)

Tender Value
£221,000 £100K-£500K
Lots Value
Not specified
Awards Value
£312,858 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
4 Feb 2026Expired
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Oct 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NTW Solutions Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE3 3XT
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLC2 Northumberland, and Tyne and Wear, TLC21 Northumberland, TLD1 Cumbria
Local Authority
Newcastle upon Tyne
Electoral Ward
Fawdon & West Gosforth
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
1
Supplier Name

Traka MDL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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