Award

Support and Maintenance of Mosaic Case Management System

LONDON BOROUGH OF BARNET

This public procurement record has 1 release in its history.

Award

30 Jul 2025 at 15:05

Summary of the contracting process

The London Borough of Barnet has completed a public procurement process titled "Support and Maintenance of Mosaic Case Management System," within the services industry category, particularly focusing on software maintenance and repair services. The contract was awarded through a limited procurement method, specifically a direct award without prior publication of a call for competition, using existing framework agreements. The procurement process was part of a framework agreement established by other public sector bodies accessible to the Council. The contract, valued at £567,478, was awarded to Access UK Limited on 10th July 2025. Key geographic details include the delivery location in Barnet, under the region UKI71.

This tender presents an opportunity for businesses specialising in software maintenance and support services, particularly those that can efficiently handle case management systems for adult social care. Businesses adept at providing high-quality services that align with social value and sustainability would be well-suited to compete in similar future tenders. The emphasis on non-cost quality criteria underscores the importance of delivering superior service beyond mere price considerations. Access UK Limited’s successful bid highlights the potential for established and large-scale companies to leverage their existing frameworks to secure contracts with local authorities like the London Borough of Barnet.

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Notice Title

Support and Maintenance of Mosaic Case Management System

Notice Description

Support and maintenance of Mosaic software used in Adult Social Care

Lot Information

Lot 1

Direct award in accordance with the Call Off award procedure set out in the YPO Framework Agreement 001095

Procurement Information

Framework Agreements that have been established by other Public Sector Bodies that are lawfully accessible to the Council used in accordance with the terms and conditions of the relevant Framework Agreement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05696c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044418-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£567,478 £500K-£1M

Notice Dates

Publication Date
30 Jul 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jul 20257 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF BARNET
Contact Name
Not specified
Contact Email
procurement@barnet.gov.uk
Contact Phone
+44 20835904349

Buyer Location

Locality
LONDON
Postcode
NW9 4EW
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI71 Barnet
Delivery Location
TLI71 Barnet

Local Authority
Barnet
Electoral Ward
Colindale North
Westminster Constituency
Hendon

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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