Tender

Loss Adjusting Services - Network Rail

NETWORK RAIL INFRASTRUCTURE LIMITED

This public procurement record has 2 releases in its history.

Tender

25 Nov 2025 at 10:46

Planning

31 Jul 2025 at 13:00

Summary of the contracting process

Network Rail Infrastructure Limited is currently inviting tenders for its project titled "Loss Adjusting Services - Network Rail," under the procurement stage of "tender." This procurement focuses on the provision of specialist loss adjusting services, including policy liability and quantum investigations specifically targeted towards property damage, business interruption, and industry property liability claims within the UK railway industry. The procurement is structured as a competitive, flexible procedure with an open procurement method, involving a two-stage process. Key dates for this process include the tender period closing on 22nd December 2025 and the award period ending on 13th April 2026. This initiative is classified under the services category and adheres to various special regimes, such as utilities, with locations specified exclusively within the United Kingdom. The total contract value is estimated at £2.4 million gross, and it covers claims ranging from £250,000 to £75 million.

This tender offers significant business growth opportunities, particularly for firms experienced in loss adjusting and insurance services. Organisations capable of handling large-scale property and business interruption claims will find this procurement suitable, especially those with past involvement in the utilities sector and operations resonating with the GPA and CPTPP frameworks. The inclusion of features supporting electronic submission and flexibility in language suggests a wide scope for potential suppliers, including SMEs and VCSEs, thereby encouraging diverse market participation. Engaging in this tender could pave the way for long-term collaborations with Network Rail, offering prospects due to the significant scale and potential for renewal of the contract.

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Notice Title

Loss Adjusting Services - Network Rail

Notice Description

To provide specialist loss adjusting services for the provision of policy liability and quantum investigations for Network Rail Infrastructure Limited. The categories of claims are detailed below: - Property Damage (claims from PS2,000,000 to PS75,000,000) - Business Interruption (claims from PS2,000,000 to PS75,000,000) - Industry Property Liability Claims (claims from PS250,000 to PS5,000,000) This contract may also include future Great British Railways and/or Department for Transport Operator requirements following rail reform.

Planning Information

Network Rail is conducting preliminary market engagement (PME) to assess the market's capability and appetite to deliver loss adjusting services that are specific to the UK railway industry. This is not a call for competition, but a request for information to inform a potential future procurement exercise in accordance with the Procurement Act 2023 (PA23). We invite suppliers to respond to the following questions to help us understand market capacity, capability, and any barriers to participation. All questions can be found on Network Rails Esourcing Platform, BravoNR. A link to the oppotunity listing can be found below: https://networkrail.bravosolution.co.uk/esop/toolkit/opportunity/current/60127/detail.si All responses to the below questions should be sent to jack.spence2@networkrail.co.uk by 15:00 on 15/08/2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056a33
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076757-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66510000 - Insurance services

66519500 - Loss adjustment services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
£2,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20253 months ago
Submission Deadline
22 Dec 2025Expired
Future Notice Date
1 Oct 2025Expired
Award Date
Not specified
Contract Period
29 May 2026 - 29 May 2029 3-4 years
Recurrence
2031-01-25

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NETWORK RAIL INFRASTRUCTURE LIMITED
Contact Name
Jack Spence
Contact Email
jack.spence2@networkrail.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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