Award

Provision of Market Research Accreditation & Membership

DRIVER AND VEHICLE LICENSING AGENCY

This public procurement record has 2 releases in its history.

Award

19 Aug 2025 at 07:59

Award

31 Jul 2025 at 13:43

Summary of the contracting process

The Driver and Vehicle Licensing Agency (DVLA) has finalised the procurement process for the "Provision of Market Research Accreditation & Membership," a contract aimed at maintaining membership and accreditation services through the Market Research Society. The process concluded with an award dated 16th April 2025. The procurement method utilised was direct, falling below the competition threshold, pointing towards a more streamlined and focused acquisition approach without an open tender. Located in Morriston, United Kingdom, the completed contract spans from 31st July 2025 to 30th April 2027, with a potential 12-month extension if required. The industry category for this procurement is market research services, addressing DVLA's ongoing requirement to ensure high standards in customer insight delivery.

This contract embodies a significant opportunity for businesses involved in offering specialised market research services, particularly those capable of providing accreditation and membership solutions. Although the procurement did not engage in open competition, medium and large-scale market research firms are well-suited to deliver on such needs, capitalising on growth opportunities by partnering with governmental bodies like the DVLA. Such collaborations can enhance a firm's portfolio through the delivery of industry-standard research methodologies and assurance mechanisms, thereby fostering long-term business growth in the sector.

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Notice Title

Provision of Market Research Accreditation & Membership

Notice Description

DVLA has an ongoing business requirement for provision of Market Research Society membership and accreditation services. The DVLA Customer Insight Unit is an in-house team that carries out qualitative and quantitative research as well as a range of other research techniques such as usability testing with DVLA customers. DVLA is seeking to provide assurance to our customers that our market research function is delivering research to industry standards.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056a53
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/049683-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£28,029 Under £100K
Contracts Value
£28,029 Under £100K

Notice Dates

Publication Date
19 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Apr 202510 months ago
Contract Period
30 Jul 2025 - 30 Apr 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DRIVER AND VEHICLE LICENSING AGENCY
Contact Name
Not specified
Contact Email
sourcetopay.helpdesk@dvla.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MORRISTON
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

THE MARKET RESEARCH SOCIETY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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