Notice Information
Notice Title
Docklands Light Railway Technical Support and Spares Agreement
Notice Description
Technical support and spares provision for the signalling system deployed on the Docklands Light Railway network. The Contract length will be 3 years with an option to extend by up to 1 year. The scope of the Service provisions includes: - Hitachi technical office support - Seltrac Failure Notice investigations - Maintenance support - System Monitoring - Technical Training and Mentoring - Spares and Repairs Service - Asset life roadmap support - Obsolescence management support - Cyber security provisions.
Procurement Information
The reasons for a single source award pursuant to the direct award justifications set out in paragraph 5 of Schedule 5 of the Procurement Act 2023 are as follows: 1. Hitachi is the only supplier capable of providing the required services to maintain the DLR signalling system as they own the intellectual property rights (IPR) in that system, including the hardware and software for all signalling sub-systems. 2. The DLR signalling system is a bespoke and complex system designed for the DLR. No other operator has the IPR (including access to the source code of the system software), expertise or knowledge required to provide the technical support services for the signalling system. TfL has no contractual right to access the source code for the software and associated IPR. 3. Hitachi will not permit others to access or maintain its software as this would invalidate the safety assurances given by Hitachi, in its capacity as the signalling design authority, that the system is and continues to be fit for purpose and safe to operate. 4. For the reasons explained above, there are no reasonable alternatives to the services required from Hitachi under the support agreement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05817c
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/068493-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
50 - Repair and maintenance services
-
- CPV Codes
50220000 - Repair, maintenance and associated services related to railways and other equipment
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £3,574,097 £1M-£10M
- Contracts Value
- £3,574,097 £1M-£10M
Notice Dates
- Publication Date
- 27 Oct 20253 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 5 Aug 20256 months ago
- Contract Period
- 30 Sep 2025 - 1 Oct 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRANSPORT FOR LONDON
- Contact Name
- Not specified
- Contact Email
- bsfaribaadministration@tfl.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- E20 1JN
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- Not specified
-
- Local Authority
- Newham
- Electoral Ward
- Stratford Olympic Park
- Westminster Constituency
- Stratford and Bow
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/068493-2025
27th October 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/057433-2025
17th September 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/046117-2025
5th August 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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