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Community Equipment - Assistive Technology

London Borough of Hammersmith and Fuham

This public procurement record has 3 releases in its history.

Award

13 Aug 2026 at 11:41

UK7 - Contract Details Notice
Award

12 Aug 2025 at 14:54

UK6 - Contract Award Notice
Award

07 Aug 2025 at 12:38

UK5 - Transparency Notice
Summary of the contracting process

The London Borough of Hammersmith and Fulham procured community equipment and assistive technology to support the safety of vulnerable residents. The requirement covers assistive technology and related communication and telecommunications equipment, with delivery in London. It forms part of the London Consortium Community Equipment Framework, which is managed by the Royal Borough of Kensington and Chelsea and Westminster City Council and includes 21 local authorities. Hammersmith and Fulham is the buying organisation for this call-off. The arrangement supports essential assistive technology services previously provided through the consortium framework, including emergency cover following the failure of the former supplier. The procurement is categorised as goods rather than works or services.

This procurement has been completed following a direct award made on 4 August 2025 to the London Borough of Harrow. The award and contract value is £648,726 gross. The contract was signed on 15 August 2025 and runs from 18 August 2025 to 31 July 2026, with an option to extend by up to one year, to 31 July 2027, while longer-term reprocurement is completed. The direct award was justified by urgency: the previous supplier entered liquidation after financial difficulties and could not continue from 31 July 2025, leaving insufficient time for a competitive tender. There is one completed lot. The selected supplier is the London Borough of Harrow, and the contract is active.

This opportunity indicates demand for suppliers able to provide community equipment and assistive technology for vulnerable residents across London, including communications and telecommunications equipment. A credible competitor would need to demonstrate that it can maintain essential services and provide emergency continuity when an incumbent fails, while operating within a local-authority-led framework or call-off arrangement. Experience serving councils and, potentially, NHS-funded activity would be relevant because NHS organisations account for 60% to 70% of total spend across the wider consortium. Suppliers should also be prepared for requirements that continue through a transition to longer-term provision, including reliable delivery and support for assistive technology. The scale indicates a substantial single-authority requirement rather than a small ad hoc purchase.

How relevant is this notice?

Notice Information

Notice Title

Community Equipment - Assistive Technology

Notice Description

The London Consortium Community Equipment Framework, managed by the Royal Borough of Kensington and Chelsea and Westminster City Council, appointed Nottingham Rehab Services (NRS) to the framework in April 2023. 21 Local Authorities are part of the Consortium with the NHS responsible for between 60%-70% of the total contract spend. Hammersmith and Fulham entered a 'Call-off' agreement from the 1 April 2023 to 31 March 2028 from the above-mentioned framework to appoint NRS as the Council's supplier of Community Equipment. NRS also provide Assistive Technology and Minor Adaptations to H&F under a further call-off agreement from the same framework. NRS informed the consortium in July 2025 that it will be unable to continue to fulfil its contracts with effect from the 31st July 2025 owing to financial difficulties. Assistive technology is vital to ensure the safety of vulnerable residents. This direct award is essential to ensure emergency cover.

Procurement Information

The Councils current supplier, NRS informed the Council in July 2025 that it will be unable to continue to fulfil its contracts with effect from the 31st July 2025 owing to financial difficulties. The Company is now in liquidation. Assistive technology is vital to ensure the safety of vulnerable residents. This direct award is essential to ensure emergency cover. There has been no time to seek competitive tenders from the time we were informed of the business failure and the ceasation of service. The direct award will enable us to maintain essential services whilst we recommission the contract longer term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058349
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077165-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£648,726 £500K-£1M
Contracts Value
£648,726 £500K-£1M

Notice Dates

Publication Date
13 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Aug 20251 years ago
Contract Period
18 Aug 2025 - 31 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hammersmith and Fuham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Supplier Information

Number of Suppliers
1
Supplier Name

London Borough of Harrow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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