Tender

NLFT Network and Desktop Support Services Contract (RFI)

NORTH LONDON NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

TenderCancellation

11 Aug 2025 at 09:08

UK12 - Procurement Termination Notice
Planning

07 Aug 2025 at 15:12

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process initiated by the North London NHS Foundation Trust involves planning for the "NLFT Network and Desktop Support Services Contract (RFI)" within the IT services industry, encompassing computer support and consultancy services. This contract, scheduled to run from 29th August 2025 to 31st October 2026, aims to provide a comprehensive 24x7x365 support package, including a dedicated customer service manager and monthly review meetings. Located primarily in London, the engagement stage necessitates market feedback by 18th August 2025, with full service onboarding expected by the end of that month. Although a cancellation of the previous tender notice occurred on 11th August 2025 due to time constraints in the supplier response timeline, the planning phase continues to pave the way for future notices, anticipated by 21st August 2025.

This tender presents a fertile opportunity for businesses specialising in IT support services, particularly those adept in integrated consultancy solutions. With a gross contract value of £336,000, the engagement favours small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), providing these entities an opportunity to demonstrate their capabilities in fulfilling a significant public sector project. The focus on robust IT infrastructure support aligns with organisational growth strategies for companies looking to expand their public sector footprint.

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Notice Information

Notice Title

NLFT Network and Desktop Support Services Contract (RFI)

Notice Description

The trust requires a 15 months support contract 24x7x365. With a dedicated CSM & monthly review meetings with Dashboard/portal access and insights. All services must be fully onboarded and live by the 29th August 2025. You should note that the only permissible way to participate in this RFI is to download the RFI document on https://health-family.force.com/s/Welcome and upload a completed copy.

Planning Information

RFI

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0583a4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047519-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£280,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
21 Aug 2025Expired
Award Date
Not specified
Contract Period
28 Aug 2025 - 31 Oct 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Withdrawn
Lots Status
Withdrawn
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH LONDON NHS FOUNDATION TRUST
Additional Buyers

MISSING

NORTH EAST LONDON NHS FOUNDATION TRUST

Contact Name
Omolaso Onochie
Contact Email
procurement@nelft.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
NW1 0PE
Post Town
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
Not specified
Local Authority
Havering
Electoral Ward
Rainham & Wennington
Westminster Constituency
Dagenham and Rainham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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