Award

Student Module Survey System

COVENTRY UNIVERSITY

This public procurement record has 3 releases in its history.

Award

28 Aug 2025 at 09:40

Award

08 Aug 2025 at 07:30

Award

08 Aug 2025 at 07:25

Summary of the contracting process

The procurement process for Coventry University's "Student Module Survey System" has reached the award stage, with important updates as of August 28, 2025. The university, located in Coventry, UK, operates as a sub-central government public authority, and has contracted Explorance Global Limited to supply this system. This contract involves the direct award of a software package and information system, specifically the Explorance Blue system, which has been in use since 2020 and integrated deeply into the university's operations. The procurement took place under a direct award method, justified by the existing integration of the system within the university infrastructure and the need to maintain continuity and prevent disruption. The contract is valued at £182,051 (net), effective from September 9, 2025, to September 8, 2028. The primary industry category of this procurement is goods, specifically software packages, with delivery limited to the UK, particularly within the region of Coventry.

This tender opens substantial opportunities for businesses specializing in software package and information systems, particularly those capable of providing advanced survey solutions in academic environments. Businesses within the SME sector like Explorance Global Limited, that offer tailored software solutions that can be seamlessly integrated into existing systems, can benefit greatly. The requirement for advanced features in survey systems means businesses that can provide innovation, reliability, and support services will be well-positioned to compete for similar contracts. Companies that specialise in educational or institutional software solutions, and that can demonstrate experience with integration in complex organisational structures, will find significant opportunities for growth through such procurement engagements.

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Notice Title

Student Module Survey System

Notice Description

A survey system, allowing us to set up, distribute, monitor and report on confidential and anonymous surveys to staff and students.

Procurement Information

Explorance Blue was procured through a Framework in 2020, contracted in September 2020 for five years. It initially replaced the use of Jisc OS for internal module evaluation surveys, and has been extended for use on other internal student and staff surveys and reporting. Through its implementation it has been embedded into the systems and culture of Coventry University and is in use by all students and staff: All existing students know how to use the system to complete surveys; new students are able to learn and access the system easily. The system is integrated with our online learning system, allowing staff and student direct access to their surveys via Aula. All staff have access to the system to complete surveys; academic staff have the knowledge and rights to access relevant surveys, including to view the survey reports relating to their position as created over the last 5 years. Multiple training and guidance materials have been produced for new staff to quickly learn how to use the system to review, monitor live surveys, and access reports. In addition, the surveys team have completed many training certificates and advanced learning sessions with Explorance to have high-level knowledge of how to use the many aspects of the system. This advanced level of knowledge, has allowed us to make use of advanced features, and to present our good practise to other users at events and conferences. Externally, the system has also been integrated with our NHS partners, to enable them to access the system securely to view evaluation reports relating to placements taking place within their institutions. For these reasons we need to continue using the Explorance Blue system to avoid the large time resource needed to learn and migrate to a different system, which would include every member of staff and all students across the institution, as well as the surveys team as administrators. It's also needed to avoid a period of time with no survey solution available (during the migration period) at a critical time for the University, when surveys are required to evaluate the changes to teaching organisation in the curriculum change programme for post graduate students.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0583d2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051821-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£182,051 £100K-£500K
Contracts Value
£182,051 £100K-£500K

Notice Dates

Publication Date
28 Aug 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20256 months ago
Contract Period
8 Sep 2025 - 8 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Not specified
Contact Email
procurement@coventry.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

EXPLORANCE GLOBAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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