Award

LogRhythm Support and Maintenance Renewal 2025-26

FINANCIAL OMBUDSMAN SERVICE LIMITED

This public procurement record has 1 release in its history.

Award

12 Aug 2025 at 13:50

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process for the renewal of LogRhythm support and maintenance for 2025-26 was completed by the Financial Ombudsman Service Limited, a sub-central government public authority in London. This contract falls under the industry category of software packages and information systems, with the main procurement category being goods. This contract was awarded under a limited procurement method below the threshold, highlighting limited competition for this opportunity. The procurement stage is in the award phase with the contract signed and active as of 11th August 2025, set to run from 1st September 2025 to 31st August 2026. The total gross value of the contract is GBP 49,266.

This contract presents growth opportunities primarily for businesses specialising in IT support and software maintenance services. Large-scale suppliers like Computacenter PLC, who was awarded the contract, are ideally positioned to provide comprehensive technical support and renewal services. Businesses in the software and IT systems sector in the UK, particularly those already offering or interested in providing ongoing support and maintenance for specific software solutions like LogRhythm, could leverage such opportunities to expand their portfolio and client base within the public sector.

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Notice Information

Notice Title

LogRhythm Support and Maintenance Renewal 2025-26

Notice Description

LogRhythm standard and technical support for 12 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058640
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048082-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£41,055 Under £100K

Notice Dates

Publication Date
12 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Aug 20256 months ago
Contract Period
31 Aug 2025 - 31 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE LIMITED
Contact Name
Not specified
Contact Email
procurement.enquiries@financial-ombudsman.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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