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Homelessness and Rough Sleeping Contract - West London Refugee Support Services

Royal Borough of Kensington and Chelsea

This public procurement record has 2 releases in its history.

Award

23 Oct 2026 at 15:20

UK7 - Contract Details Notice
Planning

12 Aug 2025 at 16:06

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Royal Borough of Kensington and Chelsea, acting for the West London Housing Partnership, bought accommodation and integration support for recent refugees and people leaving Home Office asylum accommodation who are at risk of, or experiencing, rough sleeping. The service helps people find long-term accommodation, sustain tenancies and access training and employment opportunities. It supports the prevention and relief of homelessness across Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow and Kensington and Chelsea. This is a housing and homelessness support service delivered across the West London boroughs, rather than accommodation provision alone.

The procurement is complete and was awarded directly, without competition, to Bridges Outcomes Partnerships Limited. The stated reason was urgency: to avoid interruption to the service and its critical infrastructure while longer-term funding arrangements remained uncertain; a one-off top-up grant funded the work. The contract description gives a 13-month period, commencing 1 March 2026, and says it was executed on 4 June 2026. The published contract record separately gives a contract period from 1 March to 31 March 2026 and a value of £289,289 including VAT (£241,074 excluding VAT). The tender estimate was £720,000 including VAT. No competitive evaluation criteria are set out; the award followed a direct procedure.

This award shows demand from seven West London councils for an integrated homelessness response focused on refugees and people leaving asylum accommodation. A credible provider needs to connect housing advice and access to longer-term accommodation with tenancy sustainment, training and employment support, and be able to work across borough boundaries. The service is intended to prevent and relieve homelessness and rough sleeping, so relevant delivery experience includes supporting people at risk of rough sleeping and maintaining continuity of essential services. The selected provider is an SME, demonstrating that this type of multi-borough service has been delivered by a smaller supplier. The direct, urgent award was justified by the need to maintain service and infrastructure during funding uncertainty; suppliers competing for a future requirement should be able to evidence operational resilience as well as specialist support capability.

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Notice Information

Notice Title

Homelessness and Rough Sleeping Contract - West London Refugee Support Services

Notice Description

The Royal Borough of Kensington and Chelsea, acting on behalf of the West London Housing Partnership, has awarded this contract for the provision of housing and integration support for recent Refugees and those leaving Home Office asylum accommodation at risk of or experiencing rough sleeping across the West London Housing Partnership boroughs (subregion). This includes support with finding long term accommodation, tenancy sustainment, training and employment opportunities. It is a core service necessary for the prevention and relief of homelessness and rough sleeping across the West London boroughs of Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow and Royal Borough of Kensington and Chelsea (RBKC). The direct award, for a period of 13 months was required on urgency grounds to ensure that there is no loss of service and associated critical infrastructure, funded by a one-off top up grant. This is due to uncertainty around the longer term funding arrangements. This Contract is below the Light Touch Threshold. The contract commenced on 1 March 2026 and was subsequently executed on 4 June 2026.

Planning Information

Engagement process description: Providers are required to submit responses to the enclosed questionnaire by the Engagement Deadline (08/09/2025). If the Authority wishes to conduct meetings with suitable responders, these will be undertaken throughout September 2025. It is anticipated the Tender Notice will be published in October/November 2025.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058674
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100636-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98341000 - Accommodation services

Notice Value(s)

Tender Value
£720,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£241,074 £100K-£500K

Notice Dates

Publication Date
23 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Mar 2026 - 31 Mar 2026 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Royal Borough of Kensington and Chelsea
Additional Buyers

London Borough of Brent

London Borough of Ealing

London Borough of Hammersmith & Fulham

London Borough of Harrow

London Borough of Hillingdon

London Borough of Hounslow

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W8 7NX
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham, TLI72 Brent, TLI73 Ealing, TLI74 Harrow and Hillingdon, TLI75 Hounslow and Richmond upon Thames
Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

BRIDGES OUTCOMES PARTNERSHIPS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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