Notice Information
Notice Title
Homelessness and Rough Sleeping Contract - West London Refugee Support Services
Notice Description
The Royal Borough of Kensington and Chelsea on behalf of the West London Housing Partnership is seeking to engage with a suitable provider to deliver an accommodation brokerage and housing related support service to single people with low needs who have recently been granted refugee status. The service will prevent people from becoming homeless or rough sleeping from Home Office provided accommodation by carrying out rapid housing and support need assessments and supporting them to obtain suitable onward accommodation. The service will also provide a period of support to people in their onward accommodation for up to 6-months that helps them meet their tenancy obligations, improve their health and wellbeing, finances, and access to employment. Minimum Requirements: *Provide support to individuals with low support needs who have been granted refugee status and are residing in Home Office accommodation within the West London Housing Partnership boroughs: RBKC, LBHF, Brent, Ealing, Hillingdon, Hounslow, or Harrow who are at risk of homelessness or rough sleeping. *Demonstrate capacity to support approximately 200 individuals at any given time at varying stages of need including light touch tenancy support to residents that have been accommodated. The service can expect to receive between 30-50 referrals per month. *Facilitate arrangements with private sector landlords to secure sufficient and suitable accommodation for people aged 18 and over, preventing homelessness and rough sleeping. *Deliver tenancy support for a period of up to six months. *Offer support and information through multiple access channels, including face-to-face (in the community and accommodation), telephone, text, and online/video communication. *Possess a clear understanding of refugee needs and the ability to provide relevant and accessible advice on housing and employment options. *Operate flexibly and adapt service delivery in response to demand and individual needs. *Have a proven track record of delivering similar services. *Work collaboratively with a range of stakeholders and connect individuals to appropriate support services that promote independence. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Accommodation-services./C469R4MEPJ To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/C469R4MEPJ
Planning Information
Engagement process description: Providers are required to submit responses to the enclosed questionnaire by the Engagement Deadline (08/09/2025). If the Authority wishes to conduct meetings with suitable responders, these will be undertaken throughout September 2025. It is anticipated the Tender Notice will be published in October/November 2025.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-058674
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/048152-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
98 - Other community, social and personal services
-
- CPV Codes
98341000 - Accommodation services
Notice Value(s)
- Tender Value
- £720,000 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 12 Aug 20256 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 8 Sep 2025Expired
- Award Date
- Not specified
- Contract Period
- 31 Mar 2026 - 31 Mar 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ROYAL BOROUGH OF KENSINGTON AND CHELSEA
- Contact Name
- Not specified
- Contact Email
- procurement@rbkc.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- W8 7NX
- Post Town
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI33 Kensington & Chelsea and Hammersmith & Fulham
- Delivery Location
- TLI33 Kensington & Chelsea and Hammersmith & Fulham, TLI72 Brent, TLI73 Ealing, TLI74 Harrow and Hillingdon, TLI75 Hounslow and Richmond upon Thames
-
- Local Authority
- Kensington and Chelsea
- Electoral Ward
- Campden
- Westminster Constituency
- Kensington and Bayswater
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/048152-2025
12th August 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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