Award

Family Gateway Worker

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Award

18 Aug 2025 at 11:39

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for a Family Gateway Worker, under the management of the Cardiff and Vale University Health Board (CAVUHB). This procurement falls under the industry category of health and social work services, with Cardiff in Wales (UKL22) as the delivery location. The Family Gateway Worker, who will operate within the Cardiff South-West Cluster, has been in position since May 2024, and due to ongoing requirements, the existing services have been directly awarded to Cardiff Council, bypassing conventional competition. The contract, valued at £69,387.50 excluding VAT, runs from 5th September 2025 to 30th April 2026, with a possible extension up to 30th April 2027, as deemed necessary and solely at the discretion of CAVUHB.

This procurement represents a strategic opportunity for local government entities and larger businesses involved in social and health services. While the current contract was awarded without competition due to the immediate needs and specific operational requirements, similar tenders in future may arise for organisations capable of providing skilled personnel for multidisciplinary team settings and digital service platforms. Companies with expertise in social prescribing and community health interventions would find such contracts particularly beneficial for growth and gaining a stronghold in public sector collaborations within the Welsh devolved context.

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Notice Title

Family Gateway Worker

Notice Description

Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities. The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs. The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing. Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0589b3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/049464-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£69,387 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Aug 20256 months ago
Contract Period
4 Sep 2025 - 30 Apr 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Harry Davies
Contact Email
harry.davies6@wales.nhs.uk
Contact Phone
+442921500292

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified

Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

CARDIFF COUNCIL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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