Tender

PARKING DEBT MANAGEMENT SERVICES (Concession contract)

WESTMINSTER CITY COUNCIL

This public procurement record has 2 releases in its history.

Tender

10 Mar 2026 at 11:14

UK4 - Tender Notice
Planning

20 Aug 2025 at 15:23

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Westminster City Council is seeking suppliers for the provision of Parking Debt Management Services, primarily aimed at collecting unpaid Parking Charge Notices and other related debts. This active tender operates under an open procedure, with submissions required by 13th April 2026. The procurement is categorised under bailiff services and involves a concession contract worth approximately £14.7 million. Located in London, the procurement process is currently in the tender stage following prior market engagement exercises, with the award expected by mid-July 2026 and contract commencement slated for November 2026.

The Parking Debt Management Services tender represents a significant opportunity for businesses specialising in debt management, ethical enforcement, and associated services like vehicle removal and storage. SME-focused criteria allow smaller enterprises to participate effectively, with a multi-supplier model enabling diverse involvement. High-quality service delivery and responsible procurement are critical, creating opportunities for businesses committed to social value and community engagement. Interested parties are encouraged to utilise the Jaggaer e-procurement portal for submission and clarification details, potentially benefiting from a four-year contract extendable up to two additional years.

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Notice Information

Notice Title

PARKING DEBT MANAGEMENT SERVICES (Concession contract)

Notice Description

This procurement is for the Provision of Parking Debt Management Services; primarily for the collection of debt arising from unpaid PCNs and other parking related debt.

Lot Information

Lot 1

Renewal: 2 x Optional 12 month extensions subject to council requirements

Planning Information

Westminster City Council (WCC) seeks to obtain market feedback in relation to the commissioning of the Parking Debt Management Concession Services. Westminster City Council is looking to appoint a supplier, or multiple suppliers for the provision of these Services; for the collection of/pursuance of debt arising from unpaid PCNs and other parking related debt. It may also include options for the removal and storage of vehicles that qualify as persistent evaders. These services will consist of: A. Pre-First Postal Notice Tracing Process (DVLA: No Trace) B. Pre-Warrant Debt Collection (e.g. address validation/changes, early debtor engagement by post and telephone, write off recommendation/case screening) C. Post Warrant Collection D. Expired Warrant recovery and write off process E. Foreign Debt Collection (including Scotland and N Ireland) F. General Debt Management Services (e.g. client liaison, reporting, customer services, payment arrangements, complaint handling, social value) G. Provision of Enforcement vehicles and pound H. Ethical enforcement, vulnerability, hardship etc I. Persistent Evader Vehicles J. Special operations in partnership with MPS It is likely the contract will be for a duration of 4 years with the possibility to extend for up to a further 2 years (subject to internal approvals), although the term of any extensions is yet to be agreed. The proposed commencement date will be 1st November 2026; however, this may change. A Request For Information (RFI) document is available to complete for interested organisations. To take part in the market engagement exercise, interested organisations should complete the Request for Information (RFI) document which is available on the councils e-procurement tool ("Jaggaer"), reference "Parking Debt Management Concession Services". The link to Jaggaer can be found here: https://wcc.ukp.app.jaggaer.com/esop/ogc-host/public/wcc/web/login.jst?VISITORID=4a0544d5-013a-4429-ae33-6f6aa52d8650&_ncp=1722428316887.988243-1. Please copy and paste the link into your browser and follow the guidance. If you are not already registered on Jaggaer, you will need to register first to be able to access the RFI document. Further information can be found on the councils website here: https://www.westminster.gov.uk/about-council/procurement/our-esourcing-and-contract-management-solution. This questionnaire will not form part of the formal procurement process. All responses are to be submitted via Jaggaer no later than Midday (12:00 hrs (GMT)) on Friday 12th September 2025. The deadline for submitting clarification questions will be 17:00hrs Friday 5th September 2025. Our expectation is that a procurement will follow on conclusion of the market engagement exercise. It is to be noted that a UK3 - Planned Procurement Notice relating to the above has also been issued.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058b9d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021241-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75242110 - Bailiff services

Notice Value(s)

Tender Value
£12,600,000 £10M-£100M
Lots Value
£14,700,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Mar 20261 months ago
Submission Deadline
13 Apr 20262 days to go
Future Notice Date
1 Jan 2026Expired
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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