Planning

PARKING DEBT MANAGEMENT CONCESSION SERVICES (UK02)

WESTMINSTER CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

20 Aug 2025 at 15:23

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Westminster City Council, a sub-central government public authority, is currently in the planning stage of a procurement process for Parking Debt Management Concession Services, covering the London area (UKI32). This tender, worth up to £15.12 million, is anticipated to commence on 1st November 2026 and may extend until 31st October 2032. Interested parties are invited to participate in a market engagement exercise by completing a Request for Information (RFI) by 12th September 2025, with clarification questions due by 5th September 2025. The engagement aims to gather market feedback to refine the procurement strategy before formal tendering begins.

This tender presents significant opportunities for businesses, particularly SMEs and organisations with expertise in services like debt collection and vehicle enforcement, categorized under CPV code 75242110 (Bailiff services). With the potential for a multi-supplier contract, companies capable of managing unpaid parking charges and related services, including vehicle removal for persistent offenders, can position themselves favourably. Businesses that provide ethical enforcement and cater to geographically diverse debt recovery, especially across the UK and abroad, are particularly well-suited for this contract.

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Notice Information

Notice Title

PARKING DEBT MANAGEMENT CONCESSION SERVICES (UK02)

Notice Description

This Market Sounding Questionnaire seeks to obtain market feedback in relation to the commissioning by Westminster City Council (WCC) for the provision of the Parking Debt Management Concession Services. Feedback received via this questionnaire, or subsequent market engagement activities such as presentations and 1-2-1 conversations, will be used to clarify any points raised via this questionnaire, and will ultimately be used to inform the commissioning strategy and to refine the specification for this service. It is anticipated that this will be a multi supplier contract with suppliers being awarded a proportion of the overall contract value.

Planning Information

Westminster City Council (WCC) seeks to obtain market feedback in relation to the commissioning of the Parking Debt Management Concession Services. Westminster City Council is looking to appoint a supplier, or multiple suppliers for the provision of these Services; for the collection of/pursuance of debt arising from unpaid PCNs and other parking related debt. It may also include options for the removal and storage of vehicles that qualify as persistent evaders. These services will consist of: A. Pre-First Postal Notice Tracing Process (DVLA: No Trace) B. Pre-Warrant Debt Collection (e.g. address validation/changes, early debtor engagement by post and telephone, write off recommendation/case screening) C. Post Warrant Collection D. Expired Warrant recovery and write off process E. Foreign Debt Collection (including Scotland and N Ireland) F. General Debt Management Services (e.g. client liaison, reporting, customer services, payment arrangements, complaint handling, social value) G. Provision of Enforcement vehicles and pound H. Ethical enforcement, vulnerability, hardship etc I. Persistent Evader Vehicles J. Special operations in partnership with MPS It is likely the contract will be for a duration of 4 years with the possibility to extend for up to a further 2 years (subject to internal approvals), although the term of any extensions is yet to be agreed. The proposed commencement date will be 1st November 2026; however, this may change. A Request For Information (RFI) document is available to complete for interested organisations. To take part in the market engagement exercise, interested organisations should complete the Request for Information (RFI) document which is available on the councils e-procurement tool ("Jaggaer"), reference "Parking Debt Management Concession Services". The link to Jaggaer can be found here: https://wcc.ukp.app.jaggaer.com/esop/ogc-host/public/wcc/web/login.jst?VISITORID=4a0544d5-013a-4429-ae33-6f6aa52d8650&_ncp=1722428316887.988243-1. Please copy and paste the link into your browser and follow the guidance. If you are not already registered on Jaggaer, you will need to register first to be able to access the RFI document. Further information can be found on the councils website here: https://www.westminster.gov.uk/about-council/procurement/our-esourcing-and-contract-management-solution. This questionnaire will not form part of the formal procurement process. All responses are to be submitted via Jaggaer no later than Midday (12:00 hrs (GMT)) on Friday 12th September 2025. The deadline for submitting clarification questions will be 17:00hrs Friday 5th September 2025. Our expectation is that a procurement will follow on conclusion of the market engagement exercise. It is to be noted that a UK3 - Planned Procurement Notice relating to the above has also been issued.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058b9d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050311-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75242110 - Bailiff services

Notice Value(s)

Tender Value
£12,600,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
1 Jan 2026Expired
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Contact Name
Not specified
Contact Email
procurementteammailbox@westminster.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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