Award

WCC - Westminster Connects Hot Meals Service

WESTMINSTER CITY COUNCIL

This public procurement record has 5 releases in its history.

Award

30 Oct 2025 at 15:22

TenderUpdate

21 Aug 2025 at 19:57

TenderUpdate

21 Aug 2025 at 19:55

TenderUpdate

21 Aug 2025 at 19:48

Tender

21 Aug 2025 at 11:57

Summary of the contracting process

Westminster City Council has completed the procurement process for the "Westminster Connects Hot Meals Service," aimed at providing a hot meals service for vulnerable residents aged 65 and over living in the Westminster area. The service will run over the winter of 2025/26, focusing on enhancing health, well-being, and reducing social isolation among the elderly population. The procurement was conducted under an open competition below the threshold, classified under services like meals-on-wheels and welfare services for the elderly. The contract was awarded to Care Premier Ltd, with a contract period starting on 3rd November 2025 and concluding on 2nd November 2026, with an optional six-month extension possible. This initiative falls under the "light touch" regime, ensuring compliance with specific security and quality standards as outlined by the council.

This tender represents a significant opportunity for growth, particularly for small and medium enterprises (SMEs) like Care Premier Ltd, as it involves providing an essential community-based service with substantial engagement with vulnerable groups. Companies specializing in meal delivery services or welfare support for the elderly are ideally positioned to benefit from such contracts. The demand for culturally diverse meal options and the requirement for associated welfare checks present unique challenges and growth opportunities for businesses capable of delivering high-quality, tailored services while enhancing community well-being. Providers are encouraged to explore innovative logistics and engagement strategies to maximise their reach and service delivery within this framework, tapping into the predictable revenue streams available from the local authority.

How relevant is this notice?

Notice Information

Notice Title

WCC - Westminster Connects Hot Meals Service

Notice Description

Westminster City Council (WCC) are looking to provide a Hot Meals Service to residents. WCC requires a Hot Meals Service to run over winter 2025/26. The hot meals service will be aimed at vulnerable residents aged 65+, living in the borough of Westminster to improve and promote health and wellbeing, independence and reduce social isolation. The hot meals service will provide freshly cooked hot meals to be served at the resident's home in Westminster. The meal must be plated up for the service user, reducing the associated risks such as burns and kitchen accidents. The provider should provide a welfare check when dropping of the meal, this should comprise of checking the individual is safe, not in immediate danger and is coping with any challenges they may be facing. A further key element of the service is providing access to community meals for vulnerable residents aged 65+ who are unable to attend independently. The Council expects that the provider will collect PS2 from residents for each meal. This will be paid to Westminster City Council on a quarterly basis. Choice and control are an important element of the service. The provider must ensure, wherever possible, that throughout service provision, residents can choose how their needs are best met. Choice could mean, but not limited to: o Dining at home via hot meal delivery or being supported to access a hot meal in a community-based location. o Days of the week that residents access the hot meals. o Meals options must include cultural (e.g. Kosher, Halal) and dietary preferences (e.g. diabetic friendly, textured meals) Security of data - The provider must collect, monitor, and store data by adhering to the council's data security requirements

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058c20
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069810-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

85 - Health and social work services


CPV Codes

55521100 - Meals-on-wheels services

55521200 - Meal delivery service

85311100 - Welfare services for the elderly

Notice Value(s)

Tender Value
£125,000 £100K-£500K
Lots Value
£125,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£125,000 £100K-£500K

Notice Dates

Publication Date
30 Oct 20251 months ago
Submission Deadline
5 Sep 2025Expired
Future Notice Date
Not specified
Award Date
28 Oct 20251 months ago
Contract Period
3 Nov 2025 - 2 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Contact Name
Not specified
Contact Email
procurementteammailbox@westminster.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CARE PREMIER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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