Notice Information
Notice Title
Contact Centre Solution
Notice Description
Contact Centre Solution for NHFM
Lot Information
Lot 1
Contact Centre Solution - Liberty Cloud by Netcall Technology Ltd
Options: 2 x 12 months
Procurement Information
Supplier Continuity and VFM
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-058db3
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/051235-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
-
- CPV Codes
64000000 - Postal and telecommunications services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £279,976 £100K-£500K
Notice Dates
- Publication Date
- 26 Aug 20256 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 17 Aug 20256 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT LIMITED
- Contact Name
- Paul Greenwood
- Contact Email
- paul.greenwood@northumbria-healthcare.nhs.uk
- Contact Phone
- +44 7747797572
Buyer Location
- Locality
- NEWCASTLE UPON TYNE
- Postcode
- NE27 0QJ
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
-
- Local Authority
- North Tyneside
- Electoral Ward
- Shiremoor
- Westminster Constituency
- Tynemouth
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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