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Surrey Heartlands Major Service Review

NHS SURREY HEARTLANDS INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

Award

24 Sep 2025 at 16:48

UK7 - Contract Details Notice
Award

01 Sep 2025 at 11:47

UK6 - Contract Award Notice
Award

27 Aug 2025 at 09:58

UK5 - Transparency Notice
Summary of the contracting process

NHS Surrey Heartlands Integrated Care Board has completed a major contract award under the procurement title "Surrey Heartlands Major Service Review," focused on aligning and integrating health and care services for a forthcoming merger with NHS Sussex. The procurement category is business and management consultancy services, specifically targeting strategic planning and financial modelling for future healthcare organisation. The procurement stage is at the contract award phase, as of 24th September 2025, with Carnall Farrar Ltd selected as the provider. The project, commencing on 1st October 2025 and concluding on 31st March 2026, takes place across the Surrey region (UKJ2) and involves a series of strategic organisational duties, fulfilling specific legislative requirements under UK Procurement Act 2023.

This direct award presents significant business opportunities, particularly for firms specialised in management consultancy, healthcare strategy, and financial modelling. By aligning initiatives across the NHS Surrey and Sussex systems under an integrated contract, there's a strategic focus on achieving economies of scale and methodological consistency. Moreover, businesses adept at offering comprehensive consultancy services that cater to the healthcare sector's evolving needs, particularly those with expertise in digital platforms and data analytics, are well-suited to engage with similar opportunities in the future. The procurement's scale and scope suggest substantial engagement in long-term strategic planning and financial integration for small to medium-sized enterprises looking to expand their influence in the healthcare industry.

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Notice Information

Notice Title

Surrey Heartlands Major Service Review

Notice Description

NHS Surrey Heartlands initiated work in 2024 to undertake a Major Service Review (MSR) - a long-term programme to ensure that health and care services across the system are organised to meet the evolving needs of the population. The initial focus was the development of a Case for Change, intended to serve as the foundation for future transformation. However, this work was paused following national financial reset announcements that required immediate attention to financial recovery and organisational change. As the system now prepares to create a new organisation with NHS Sussex, there is a strategic opportunity to reinitiate and align this work with a parallel programme already underway in NHS Sussex, supported by Carnall Farrar. NHS Sussex has completed early stages of their strategic work, including baseline analysis and draft case for change development. Aligning the NHS Surrey Heartlands programme with this existing work will enable a consistent, comparable analytical foundation across the future combined organisation and support the development of a single ten-year strategic financial plan. This shared approach will help us to enter the new organisational form with a coherent strategic narrative, underpinned by agreed financial and analytical outputs.

Procurement Information

* NHS Sussex ICB has already competitively contracted Carnall Farrar (CF) to deliver the development of its system strategic plan. This includes population health needs analysis, financial modelling, and opportunity identification. * NHS Surrey Heartlands ICB is now required to undertake the same programme of work, in parallel, as both organisations are merging to form a single ICB from April 2026 covering c.3 million people. * Appointing the same supplier (CF) ensures: o Consistency and compatibility: outputs and modelling for Surrey Heartlands must be directly comparable with Sussex to create a coherent merged plan. A change of supplier would create disproportionate technical difficulties in integration, duplication of work, and risk of inconsistent methodology. o Economies of scale: CF's proposal is costed to deliver the Surrey element at a lower price because work is being delivered once across both systems. Using a different supplier would increase overall cost. o Time criticality: the joint plan is needed within 2025/26 to underpin the merger and 2026/27 planning round. Running a new procurement would delay delivery and undermine alignment. * CF also bring unique technical expertise and data access rights (including DARS and NHS data platforms) and have already mobilised for Sussex, which cannot reasonably be replicated by another supplier in the timescales required. On this basis, the conditions for direct award are satisfied under the Procurement Act 2023 as: * The services are additional/repeat to those already contracted by Sussex, and a change in supplier would result in incompatibility and disproportionate technical difficulties. * There is an absence of reasonable alternative suppliers in the immediate timeframe, given the need for joint modelling and alignment with Sussex's live work.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058e37
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059429-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£216,667 £100K-£500K
Contracts Value
£216,667 £100K-£500K

Notice Dates

Publication Date
24 Sep 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Aug 20251 years ago
Contract Period
1 Oct 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOKING
Postcode
GU21 5BH
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified
Local Authority
Woking
Electoral Ward
Canalside
Westminster Constituency
Woking

Supplier Information

Number of Suppliers
1
Supplier Name

CARNALL FARRAR LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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