Award

Direct Award of Contract for Employee Engagement Surveys (Our Voice)

DIRECT AWARD OF CONTRACT FOR EMPLOYEE ENGAGEMENT SURVEYS (OUR VOICE)

This public procurement record has 1 release in its history.

Award

01 Sep 2025 at 18:05

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process led by the Royal Borough of Kensington and Chelsea (RBKC) focused on awarding a contract for Employee Engagement Surveys under the title "Our Voice", targeting the sector of survey services. Located in Kensington, London, this procurement falls under the category of sub-central government within the United Kingdom. The procurement method was direct, described as below threshold and without competition, with the contract being fully awarded. The contract began on 8th July 2025 and concludes on 7th July 2026, with key responsibilities including survey design, distribution, data collection, analysis, and reporting relevant insights for the RBKC and Westminster City Council (WCC). All involved procurement stages have been completed with the award being finalised and the contract currently active.

This tender presents notable opportunities for SMEs specialising in survey design and analysis services, as it calls for end-to-end management of employee surveys across two significant London boroughs. Businesses adept in delivering comprehensive survey solutions, particularly those able to interpret data into actionable insights, would find this contract advantageous for expanding their service footprint in the public sector. Suppliers like People Insight Ltd, identified as the main contractor, would benefit from collaborating with public strategic bodies, leveraging their expertise to enhance employee engagement insights for large-scale implementations.

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Notice Information

Notice Title

Direct Award of Contract for Employee Engagement Surveys (Our Voice)

Notice Description

The service provider to deliver the Employee Engagement Survey "Our Voice". This is a fully managed, annual survey targeting up to 6,000 employees across the Royal Borough of Kensington and Chelsea (RBKC) and Westminster City Council (WCC). The provider will be responsible for survey design, distribution, data collection, analysis, and reporting, ensuring meaningful insights into employee engagement across both councils. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=976799926

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0591b3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052969-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79311100 - Survey design services

79311300 - Survey analysis services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£45,043 Under £100K

Notice Dates

Publication Date
1 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Jul 20257 months ago
Contract Period
7 Jul 2025 - 7 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DIRECT AWARD OF CONTRACT FOR EMPLOYEE ENGAGEMENT SURVEYS (OUR VOICE)
Contact Name
Not specified
Contact Email
procurement@rbkc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON ,KENSINGTON
Postcode
W8 7NX
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE INSIGHT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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