Award

CST127 Provision of Domestic Abuse Support Services Lot 1 Helpline

DERBYSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

AwardUpdate

02 Sep 2025 at 07:03

Summary of the contracting process

The contracting process initiated by Derbyshire County Council involves the provision of Domestic Abuse Support Services, specifically targeting Lot 1, the helpline. This falls under the industry category of health and social work services, with a CPV classification of 85000000. Located in the UKF1 region, the procurement is at the award stage and has been successfully awarded to The Elm Foundation Ltd as of 6th December 2023. The contract is active and encompasses a period of 2160 days, beginning with substantial amendments to address increased demand and cost pressures by extending services until March 2026. The procurement follows regulations set by the Public Contracts Regulation 2015 with a formal standstill period to ensure transparency and compliance.

The tender presents significant opportunities for businesses specialising in health, social work, or support services, particularly those equipped to handle high-demand scenarios efficiently. This procurement is suitable for larger organisations capable of delivering consistent, high-quality services across an extended contract duration, as evidenced by The Elm Foundation Ltd's involvement. Businesses looking to expand within the public sector's health and social service domain could leverage participation in similar procurements to foster growth and establish a foothold in governmental contracts. The existing procurement methodology also favours established firms with proven capabilities to manage increased operational scales without cost duplications.

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Notice Title

CST127 Provision of Domestic Abuse Support Services Lot 1 Helpline

Notice Description

Lot Information

Lot 1

The Domestic Abuse Helpline (Lot 1) will provide advice and support to victims, their friends and family, and guidance for professionals seeking support for their clients. The helpline also functions as a central point of referrals for the Support Services (Lot 2). FTS Notice 2023/S 000-027207

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0591b8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052980-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,476,545 £1M-£10M

Notice Dates

Publication Date
2 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Dec 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DERBYSHIRE COUNTY COUNCIL
Contact Name
Jayne Smith
Contact Email
jayne.smith@derbyshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MATLOCK
Postcode
DE4 3AG
Post Town
Derby
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF13 South and West Derbyshire
Delivery Location
TLF1 Derbyshire and Nottinghamshire

Local Authority
Derbyshire Dales
Electoral Ward
Matlock West
Westminster Constituency
Derbyshire Dales

Supplier Information

Number of Suppliers
1
Supplier Name

THE ELM FOUNDATION

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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