Award

Modernising and Transforming Donor Recognition

NHS BLOOD AND TRANSPLANT

This public procurement record has 1 release in its history.

Award

02 Sep 2025 at 09:13

Summary of the contracting process

The NHS Blood and Transplant (NHSBT), based in Bristol, has completed a procurement process for professional consultancy services to modernise and transform their Donor Recognition Scheme. This initiative aims to realign the scheme with the organisation's evolving strategic goals and donor engagement strategies. The procurement falls under the industry category of project management consultancy services, specifically classified as services. The project was awarded to Moorhouse Consulting Limited through a limited award procedure due to the necessity for urgency and continuity. Significant deadlines included an award date of 11th August 2025, with activities expected to be rolled out over a three-month period subsequent to the completion of a prior six-week discovery project by May 2025.

This tender represents a substantial opportunity for growth, particularly for businesses involved in strategic consultancy and project management within the healthcare sector. Companies with expertise in operational transformation and strategic advisory services are well-suited to compete for similar opportunities. The direct award approach highlights a preference for experienced suppliers capable of delivering urgent and high-quality outcomes. Businesses that can foster innovative solutions and demonstrate a detailed understanding of the healthcare sector's evolving demands will find this sector particularly advantageous for future engagements.

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Notice Title

Modernising and Transforming Donor Recognition

Notice Description

NHS Blood and Transplant is undertaking a strategic review and transformation of its Donor Recognition Scheme (DRS). Launched in 2014, the existing scheme has played a valuable role in acknowledging the contributions of donors and encouraging ongoing participation. However, in the face of changing public expectations, donor motivations, and operational priorities, the scheme is increasingly seen as misaligned with the organisation's strategic goals. <br/><br/>This requirement is for Professional Consultancy Support Services to build on the findings of a recently completed six-week review, with a proposed roadmap for modernising donor recognition. This will include donor engagement, pilot activity, further design, and implementation planning which will take place across a 3-month period

Lot Information

Lot 1

Direct award under the RM6187 CCS framework for management consulting services, PCR15.

This requirement is for Professional Consultancy Support Services to build on the findings of a recently completed six-week review, with a proposed roadmap for modernising donor recognition. This will include donor engagement, pilot activity, further design, and implementation planning which will take place across a 3-month period

Procurement Information

NHSBT conducted a six-week donor loyalty discovery project that concluded in May 2025 with Moorhouse Consulting. We are seeking further strategic expertise and guidance to help investigate, develop, progress and implement the 21 recommendations made during the projects discovery. Due to the urgency, continuity and wider context of the discovery work, a direct access award with the incumbent was considered the most suitable option to progress. Appointing Moorhouse Consulting via a direct award offers the best overall value to NHSBT. Importantly it provides accelerated delivery, access to their expertise, time and cost efficiencies, reduced procurement costs and mitigates many of the risks onboarding a new supplier entail. Completing a full tender or competition via quotation fails to meet the level of urgency required of this work. It will add delay to identify suitable agencies, onboard them, and brief them on all work and progress to date. Relationships will need to built and new ways of working formulated, all of which add delay tight deadlines.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0591d7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053028-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72224000 - Project management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£65,000 Under £100K

Notice Dates

Publication Date
2 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS BLOOD AND TRANSPLANT
Contact Name
PURCHASING
Contact Email
purchasing@nhsbt.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS34 7QH
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLK1 Gloucestershire, Wiltshire and Bristol/Bath area

Local Authority
South Gloucestershire
Electoral Ward
Filton
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

MOORHOUSE CONSULTING

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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