Tender

Provision of a Marketing CRM

ABERTAY UNIVERSITY

This public procurement record has 1 release in its history.

Tender

03 Sep 2025 at 13:50

Summary of the contracting process

Abertay University, located at Bell Street in Dundee, United Kingdom, has initiated an active tender for the "Provision of a Marketing CRM" under the sales, marketing and business intelligence software development services category. The procurement process is at the tender stage, employing an open procedure and allowing electronic submissions. The tender aims to secure a cloud-based marketing customer relationship management system, fully integrated with various platforms for enhanced data flow and communication. Key features include GDPR-compliant communication tools, an accessible form builder, and event management functionalities, among others. The deadline for tender submissions is set for 17th October 2025 at 12:00 BST, with an expected contract value of £75,000 and the possibility of a 24-month extension.

This tender represents a significant opportunity for businesses specialising in software development and cloud-based solutions, particularly those with expertise in sales and marketing intelligence platforms. Companies equipped to provide secure, scalable, and integrated solutions, which comply with data protection standards like ISO27001 and Cyber Essentials, will find this tender especially relevant. Given its comprehensive requirements for integration with SITS and various social media platforms, businesses with experience in educational or public sector projects will also be well-suited to compete. The tender promises potential business growth and participation in a strategic initiative aligned with Abertay University's digital goals.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Marketing CRM

Notice Description

The Contract Agreement includes but is not limited to the following element: Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance Native or supported integration with SITS for data flows. Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution. Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management. Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission. Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities. Feature an accessible drag-and-drop email/template builder for ease of use across teams. Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.

Lot Information

Lot 1

The Contract Agreement includes but is not limited to the following element: Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance Native or supported integration with SITS for data flows. Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution. Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management. Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission. Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities. Feature an accessible drag-and-drop email/template builder for ease of use across teams. Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.

Renewal: 24 month extension

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05934d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053595-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212480 - Sales, marketing and business intelligence software development services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
£75,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 20253 months ago
Submission Deadline
17 Oct 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ABERTAY UNIVERSITY
Contact Name
Nicci Robertson
Contact Email
procurement@abertay.ac.uk
Contact Phone
+44 1382308995

Buyer Location

Locality
DUNDEE
Postcode
DD1 1HG
Post Town
Dundee
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM71 Angus and Dundee City

Local Authority
Dundee City
Electoral Ward
Maryfield
Westminster Constituency
Dundee Central

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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