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Beam (Talk, Notes & Intrepret

North Northamptonshire Council

This public procurement record has 2 releases in its history.

Award

18 Sep 2026 at 13:07

UK7 - Contract Details Notice
Award

04 Sep 2025 at 08:47

UK7 - Contract Details Notice
Summary of the contracting process

North Northamptonshire Council procured access to Beam’s software tools for casework, resident contact and multilingual communication. Beam Notes turns conversations, uploaded documents and video into assessments and reports, providing audio transcription, summarisation and a Manager View dashboard. Beam Talk is an AI virtual assistant that collects information from residents or clients and supports effective triage. Beam Interpret provides real-time translation for communication between staff and clients in multiple languages. The requirement also covers bespoke templates, customer support, user training and onboarding, guides and resources for new users, and access to the Talk and Interpret functions when requested and agreed in writing. The procurement is categorised as software packages and information systems. The buying organisation is North Northamptonshire Council, based in Corby.

This procurement has been awarded and the contracts are active. North Northamptonshire Council used a direct award below the applicable threshold, without competition. Two awards were made to Beam, both against the single completed lot. The first contract, titled “Magic Notes – 12 Month Contract Extension of Pilot”, was signed on 3 September 2025 and runs from 8 September 2025 to 7 September 2026, with a value of £48,000. The second contract was signed on 14 September 2026 and runs from 14 September 2026 to 13 February 2027, with a value of £51,000. Both contracts cover software package and information-system goods. The selected supplier for both awards is Beam.

This procurement indicates demand for an integrated casework and communication platform rather than a standalone transcription product. A credible competitor would need software that can turn conversations, documents and video into structured assessments and reports, with reliable audio transcription, summarisation, file upload and management dashboards. The requirement also favours suppliers able to provide an AI assistant for resident or client information gathering and triage, alongside real-time translation for staff working across languages. Bespoke template development, customer support, user onboarding, training and practical guidance for new users are part of the service expectation. Suppliers with experience delivering configurable public-facing tools, supporting council caseworkers and handling multi-user software adoption would be well placed when this requirement is next reviewed.

How relevant is this notice?

Notice Information

Notice Title

Beam (Talk, Notes & Intrepret

Notice Description

Beam Notes: A specialist tool for caseworkers that turns conversations, documents and video into detailed assessments and reports Beam Talk: An AI-powered virtual assistant tool that manages contact from residents or clients to collect information and triage effectively. Beam Interpret: A real-time translation tool to facilitate immediate multi-language communication between staff and clients. Access to the Beam software tools, including: Access to bespoke templates built, as required, by the organisation Customer support Access to all Beam Notes audio transcription and summarisation features, including file upload Access to all Beam Interpret features (upon request of the Customer and agreed in writing) Access to all Beam Talk features (upon request of the Customer and agreed in writing) Required training and onboarding for all users User guides and resources for the Customer to provide to new users Access to the Beam Notes Manager View dashboard

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0593b0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088675-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£99,000 Under £100K

Notice Dates

Publication Date
18 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Northamptonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORBY
Postcode
NN17 1QG
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
Not specified
Local Authority
North Northamptonshire
Electoral Ward
Corby West
Westminster Constituency
Corby and East Northamptonshire

Supplier Information

Number of Suppliers
1
Supplier Name

BEAM (CIC)

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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