Planning

L&Q Financial Inclusion Service

LONDON & QUADRANT HOUSING TRUST

This public procurement record has 2 releases in its history.

PlanningUpdate

11 Sep 2025 at 09:25

UK1 - Pipeline Notice
Planning

04 Sep 2025 at 15:36

UK1 - Pipeline Notice
Summary of the contracting process

The procurement process for the "L&Q Financial Inclusion Service" is being organised by London & Quadrant Housing Trust, aimed at providing financial inclusion services to social housing residents in the United Kingdom. The process is currently in the planning update stage, with the latest notice published on 11th September 2025. This open procedure seeks to address financial issues such as debt, welfare benefits, and energy advice to prevent the risk of eviction. Key dates include the future notice on 1st December 2025 and the contract period starting on 1st July 2026. The procurement will focus on financial consultancy and community action programme services, with an estimated value of £2,000,000.

This tender presents significant opportunities for businesses in the financial consultancy, administrative social services, and community support sectors. Companies capable of delivering low-level debt advice and higher-level vulnerability support through a supply chain or directly will find this contract suitable. Approximately 7,000 referrals are expected annually, offering substantial engagement potential for suppliers. Small to medium-sized enterprises experienced in financial inclusion and community service support are likely to benefit most from this opportunity, fostering business growth while contributing positively to community welfare.

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Notice Information

Notice Title

L&Q Financial Inclusion Service

Notice Description

Provision of financial inclusion services to social housing residents, addressing significant financial issues (debt, welfare benefits and energy advice) that may result in the risk of eviction. This will be a two pronged approach which will focus on low level debt advice and guidance that will be provided by the procured partner (directly or through a supply chain), and higher level vulnerability support that will be managed in-house. Triaging of customers for both will be done by the external partner. We would be looking at around 7000 referrals per year to be triaged and helped through this service. We intend to publish the Invitation to Tender (ITT) on our procurement platform, linked below. Registration is free for all suppliers. Please note: It is the responsibility of each supplier to ensure that their contact details are accurate and kept up to date on the platform. https://in-tendhost.co.uk/lqsupplychainmanagement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059480
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/055687-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

66170000 - Financial consultancy, financial transaction processing and clearing-house services

85321000 - Administrative social services

85322000 - Community action programme

98133100 - Civic betterment and community facility support services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
1 Dec 2025Expired
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON & QUADRANT HOUSING TRUST
Contact Name
Mr Michael Capper
Contact Email
mikecapper@lqgroup.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E15 4PN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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