Tender

Provision of Payment Processing Gateway and Associated Services

LEICESTER CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

04 Sep 2025 at 15:59

Summary of the contracting process

Leicester City Council is inviting tenders for the provision of a secure cloud-hosted payment processing gateway and associated services, as part of an open procurement process. This opportunity falls under the industry category of software package and information systems. The tender is at the 'active' stage, and businesses are required to submit their electronic tenders via the specified portal before the deadline at 10.00am on 2nd October 2025. Situated in Leicester, United Kingdom, the council aims to award the contract by 6th November 2025, following the completion of the enquiry period on 17th September 2025. The procurement process harnesses an open procedure method, regulated under the legal framework of 2023/54 UKPGA.

This tender presents a significant opportunity for businesses specialising in payment processing technology and systems integration. Companies with expertise in delivering integrated and automated cloud-hosted solutions, particularly those adept at enhancing data security and support services, will find this contract beneficial for growth. Suitability criteria suggest that small and medium-sized enterprises, as well as voluntary, community and social enterprises, are encouraged to apply, providing an inclusive platform for diverse business engagement. The contract's duration offers long-term potential, starting on 23rd April 2026 for an initial term of five years, with possible extensions up to ten years in total, presenting a stable revenue stream for the successful supplier.

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Notice Title

Provision of Payment Processing Gateway and Associated Services

Notice Description

The Council would like to invite Suppliers to submit a Tender for selection of a single Supplier to provide a secure cloud-hosted payment processing gateway that automates the transmission of Direct Debit and BACS files to the banking network with associated reporting, auditing, support and maintenance. The Council has chosen not to split this tender into lots as the requirement is for a single, integrated payment processing gateway that must operate cohesively across multiple service areas. Splitting the contract would introduce unnecessary complexity and risk compatibility issues. A Preliminary Market Engagement (PME) was conducted to inform this process. Suppliers submitted responses to the Council's questionnaire, in response to the Councils' questions. The Preliminary Market notice for this requirement was published on the 6th February 2025, the link is here: https://procontract.due-north.com/Advert?advertId=d7da61f4-82e4-ef11-8134-005056b64545

Lot Information

Lot 1

Renewal: An initial term of 5 years with the option to extend for 3+2 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059485
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054077-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£204,000 £100K-£500K
Lots Value
£204,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20255 months ago
Submission Deadline
2 Oct 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
22 Apr 2026 - 22 Apr 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEICESTER CITY COUNCIL
Contact Name
Pamela
Contact Email
pamela.chirara@leicester.gov.uk
Contact Phone
+441164543502

Buyer Location

Locality
LEICESTER
Postcode
LE1 1FZ
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified

Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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