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Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

University Hospitals Birmingham NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

08 Sep 2025 at 12:17

UK5 - Transparency Notice
Summary of the contracting process

The University Hospitals Birmingham NHS Foundation Trust has completed a direct award for the planned maintenance of proprietary nurse call systems at Birmingham Heartlands Hospital. This procurement falls under the services category, specifically focusing on system maintenance services (CPV code 50324100), and is legally based on the Procurement Act 2023, under Schedule 5, Exception 5. The contract period extends from 19th September 2025 to 18th September 2030, with the project located in Birmingham, UK. This direct award process is justified on technical grounds, as only Static Systems Group, the original manufacturer, can fulfil the technical requirements of servicing, firmware updates, and component support.

This procurement offers significant opportunities for businesses specialising in the support and maintenance of proprietary systems, particularly those experienced with pneumatic tube systems. While the award has been directly given to Static Systems Group due to technical constraints, companies in related fields can benefit by exploring partnership or subcontracting options with Static Systems Group. The maintenance of complex hospital systems demands skilled service providers who prioritise reliable support and specialised solutions, which may encourage future growth and competency acquisition in this niche market.

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Notice Information

Notice Title

Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

Notice Description

This contract is for the maintenance and support of a proprietary pneumatic tube systems supplied by Static Systems Group. The system operates as a closed-loop solution, with servicing, firmware updates and component support exclusively available through the original manufacturer.

Procurement Information

This direct award is made under Schedule 5, Exception 5 of the Procurement Act 2023, on the grounds that only one supplier can deliver the required services for technical reasons.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0595bd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054612-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50324100 - System maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£169,970 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Sep 202511 months ago
Contract Period
19 Sep 2025 - 18 Sep 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals Birmingham NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2WB
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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