Award

Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

Award

19 Nov 2025 at 11:38

UK6 - Contract Award Notice
Award

08 Sep 2025 at 12:26

UK5 - Transparency Notice
Summary of the contracting process

The University Hospitals Birmingham NHS Foundation Trust has recently completed a procurement process involving the direct award of a contract for the planned maintenance of proprietary nurse call systems at Birmingham Heartlands Hospital. The maintenance and support services are provided by Static Systems Group Limited, the original manufacturer of the proprietary system. This direct award was made due to the proprietary nature of the system, which restricts servicing, firmware updates, and component support to the original manufacturer. The procurement falls under the "services" category and operates under UK central government regulations. The contract, valued at £169,970 (net) with a gross value of £203,964, commences on 1st December 2025 and extends until 18th November 2030. The procurement stage has been completed, with key dates including the contract award announcement on 19th November 2025 and the anticipated signature by 30th November 2025.

This tender presents a significant opportunity for businesses specialising in medical equipment maintenance services, especially those capable of providing proprietary system support or considering subcontracting options with the primary contractor. The maintenance of these critical healthcare systems is essential, offering potential growth and partnership opportunities for suppliers who can adapt to specialised technical requirements. Companies that have expertise in navigating technical solutions involving proprietary technology, and those interested in strategic alliances with larger suppliers like Static Systems Group Limited, would find this contract particularly advantageous for entering or expanding within the healthcare service industry.

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Notice Information

Notice Title

Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

Notice Description

This contract is for the maintenance and support of a proprietary pneumatic tube systems supplied by Static Systems Group. The system operates as a closed-loop solution, with servicing, firmware updates and component support exclusively available through the original manufacturer.

Procurement Information

This direct award is made under Schedule 5, Exception 5 of the Procurement Act 2023, on the grounds that only one supplier can deliver the required services for technical reasons, relating to the proprietary nature of the system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0595cc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075154-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50421000 - Repair and maintenance services of medical equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£169,970 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Sep 20255 months ago
Contract Period
1 Dec 2025 - 18 Nov 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
alan.hastings@uhb.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2GW
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

STATIC SYSTEMS GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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