Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Award of Contract for City Centre Wardens in Wrexham

Wrexham County Borough Council

This public procurement record has 4 releases in its history.

ContractTermination

06 Jul 2026 at 09:07

UK11 - Contract Termination Notice
Award

05 Feb 2026 at 12:02

UK7 - Contract Details Notice
Award

12 Nov 2025 at 09:44

UK6 - Contract Award Notice
Tender

11 Sep 2025 at 12:32

UK4 - Tender Notice
Summary of the contracting process

Wrexham County Borough Council, operating within the region identified as UKL23, initiated a procurement process under the UK procurement regulations for the provision of a City Centre Warden service in Wrexham. This initiative, titled "City Centre Wardens for Wrexham," aimed at ensuring a welcoming and secure city environment by addressing anti-social behaviour through collaborations with business owners and emergency services. The initial tender phase began in September 2025, with the contract eventually being awarded in November 2025, and its execution commencing from December 2025. Unfortunately, due to breaches of contract and inadequate remedies from the contractor, Chase Services Group Ltd, the contract was terminated on 31 May 2026. The termination decision aligns with Section 71(5) of the Procurement Act, following significant attempts by the council to address the contractor's non-compliance and performance issues.

This tender presented substantial opportunities for businesses specialising in security services, especially those capable of providing responsive and adaptable services to meet the council's requirements. Companies interested in similar future tenders should ensure robust operational standards, the ability to swiftly address client concerns, and flexibility in service delivery—attributes crucial for maintaining public safety and fostering strong community relationships. The open procurement method indicated a transparent selection process, likely encouraging competition among SMEs in the security sector, with a focus on both cost-efficiency and service quality. For businesses equipped with relevant capabilities and looking to expand within public sector contracts, staying attuned to local government needs is advisable, along with maintaining good communication and remedial action plans to avert potential contractual disputes.

How relevant is this notice?

Notice Information

Notice Title

Award of Contract for City Centre Wardens in Wrexham

Notice Description

Wrexham County Borough Council (WCBC) has appointed a sole Contractor to provide a City Centre Warden service. The Contractor will provide a reliable, accurate, prompt and dependable service that is helpful and responsive to the needs of the public and Wrexham County Borough Council. The successful Contractor will be expected to provide the Council with two 'wardens' for a minimum of 80 hours per week (40 hours per warden). In delivering the service the City Centre Wardens will work collaboratively with partners to identify and diffuse anti-social behaviour (ASB). They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham's City Centre is welcoming and safe to visit.

Lot Information

Lot 1

Options: Throughout the Contract Term it may be necessary for WCBC to increase the weekly hours beyond the specified 80 hours (40 hours per warden). This may happen when events are held within the City Centre or if additional support is required by WCBC to support potential security threats, anti-social behaviour or if the PSPO boundary expands. For example, this may include sports events, music events, markets, festivals, or threatening behaviour from members of the public. Please note that the above is not an exhaustive list. At the time of tender Wrexham County Borough Council (WCBC) intends to purchase the service detailed within this tender and its attachments, however, it may be possible that throughout the term of the Contract WCBC receives additional funding that will allow for an increase in service provision / units / or equivalent supplied through this Contract. Where additional funding becomes available, regardless of its source, WCBC may request the successful Tenderer to increase the number of hours and / or personnel supplied through this Contract. Please note that WCBC cannot guarantee that there will be any sort of increase in service provision during the Contract term. At the time of tender all tenderers should submit their offering and pricing structure based off the published documents, not the possibility of additional hours/services being made available. The detail within this section has been included for information purposes only to make tenderers aware of future possibilities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05988e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063052-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK11 - Contract Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£225,000 £100K-£500K
Lots Value
£225,000 £100K-£500K
Awards Value
£225,000 £100K-£500K
Contracts Value
£225,000 £100K-£500K

Notice Dates

Publication Date
6 Jul 20261 months ago
Submission Deadline
13 Oct 2025Expired
Future Notice Date
Not specified
Award Date
12 Nov 20259 months ago
Contract Period
2 Feb 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Terminated

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wrexham County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WREXHAM
Postcode
LL11 1AR
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL34 Flintshire and Wrexham
Delivery Location
TLL23 Flintshire and Wrexham
Local Authority
Wrexham
Electoral Ward
Grosvenor
Westminster Constituency
Wrexham

Supplier Information

Number of Suppliers
1
Supplier Name

CHASE SERVICES GROUP LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...