Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Kofax Maintenance & TM10 FileNet

Intellectual Property Office

This public procurement record has 4 releases in its history.

Award

28 Jan 2026 at 13:58

UK7 - Contract Details Notice
Award

18 Dec 2025 at 14:11

UK6 - Contract Award Notice
Tender

29 Oct 2025 at 15:26

UK4 - Tender Notice
Planning

12 Sep 2025 at 13:47

UK3 - Planned Procurement Notice
Summary of the contracting process

The Intellectual Property Office (IPO) has successfully concluded the procurement process for the "Kofax Maintenance Support & TM10 FileNet" contract, with support and maintenance services awarded to Open Connections Solutions Ltd. This procurement, under the industry category of information technology software maintenance, is located in Newport, United Kingdom. The contract was awarded on 21st January 2026 and will be active from 1st February 2026 to 31st January 2029, signifying the completion stage of the procurement. The procurement was conducted through an open method, with the contract valued at £99,297.45 GBP for services provided below the threshold in an open competition format.

This tender offers significant opportunities for businesses specialising in IT software maintenance, particularly SMEs capable of providing licensing support for Kofax/TM10 systems. Of interest to technology service providers, this contract highlights a lucrative chance for SMEs that meet the specific service and maintenance criteria stated by IPO. The completed contract outlines target service levels and KPIs, adding value for competitive businesses ready to ensure over 95% service level agreement compliance, maintaining a high availability of system uptime. The maintenance contract, also applicable for social value contribution, illustrates the potential growth and expansion opportunities for experts in software maintenance, integration, and service reliability within the UK public sector.

How relevant is this notice?

Notice Information

Notice Title

Kofax Maintenance & TM10 FileNet

Notice Description

Licencing support and maintenance for Kofax/TM10

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059978
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007625-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£111,000 £100K-£500K
Lots Value
£111,000 £100K-£500K
Awards Value
£99,000 Under £100K
Contracts Value
£99,297 Under £100K

Notice Dates

Publication Date
28 Jan 20267 months ago
Submission Deadline
26 Nov 2025Expired
Future Notice Date
20 Oct 2025Expired
Award Date
18 Dec 20258 months ago
Contract Period
1 Feb 2026 - 31 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Intellectual Property Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8QQ
Postcode Area
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified
Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

Open Connections Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...