Award

Falls assessment app and decision-making tool Falls lifting kit attached to site

WEST NORTHAMPTONSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Award

16 Sep 2025 at 08:40

UK6 - Contract Award Notice
Award

16 Sep 2025 at 08:20

UK5 - Transparency Notice
Summary of the contracting process

The procurement process initiated by West Northamptonshire Council revolves around the implementation of a falls assessment app and associated decision-making tools, vital for community and residential care settings. The industry category is community health services, with a focus on reducing ambulance callouts and hospital admissions through efficient post-fall decision support. Located in Northampton, UK, the project was awarded on 16 September 2025, with a contract period starting on 1 October 2025 and ending on 30 September 2026. The process reached the award stage, culminating in a direct procurement method below the threshold and without competition, which indicates a streamlined approval process.

This tender supports business growth by fostering innovation in community healthcare technologies and offers significant opportunities for SMEs specialising in digital health solutions. Companies capable of delivering clinically validated tools that integrate with NHS protocols would be competitive candidates. The contract, valued at £36,995 excluding VAT, was awarded to MANGAR INTERNATIONAL LIMITED, an SME with expertise in this domain. Their involvement demonstrates the demand for skilled providers who can offer scalable and effective solutions to enhance care workflows and patient safety.

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Notice Information

Notice Title

Falls assessment app and decision-making tool Falls lifting kit attached to site

Notice Description

Falls prevention and post-fall decision support are critical components of care in community and residential settings. The iStumble app, developed by Winncare, provides a clinically validated decision-making framework for non and clinical staff to assess and respond to falls safely and effectively. The iStumble app is currently the only commercially available digital tool that offers a structured post-fall assessment and decision support pathway aligned with NHS community care protocols. The previously available HelpFall app, which served as a comparable alternative and was used during the falls pilot, is no longer available for purchase due to Felgains discontinuing supply of Raizer chairs and associated software. The app supports safe lifting decisions, reducing unnecessary ambulance callouts and hospital admissions. It aligns with NHS England's falls response models and supports workforce empowerment in care homes and domiciliary care. The summary below outlines the outcomes of a collaborative pilot project conducted through a partnership between West Northamptonshire Council (WNC), North Northamptonshire Council (NNC), Northamptonshire Healthcare NHS Foundation Trust (NHFT), and the Integrated Care Board (ICB). The initiative aimed to reduce long lies and minimise ambulance callouts following falls. The pilot and the associated procurement exercise are funded by the ICB and the initial plan was to purchase the solution through the Equipment Contract, however, due to budget limitations it's no longer possible. Impact of Falls: Falls range from minor injuries to major incidents including fractures and head injuries. The project has demonstrated significant operational and financial benefits by reducing ambulance callouts using lifting devices. * Current Outcomes: * 418 lifts completed, with 91 additional lifts by EMAS first responders. * Estimated ambulance cost avoidance of PS140,000 in the first year. * Time savings: 1,196 hours saved based on reduced ambulance wait times. * Governance & Reporting: * Use of HelpFall tool for post-fall decision support and reporting. * Issues identified with underreporting and low usage in some care homes. * Training and reminders have been implemented to improve compliance. * Future Plans: * Expand deployment of Raizer 2 chairs and HelpFall tool. * Introduce GPS tracking and community access via wall-mounted cabinets. * Establish community wardens to manage equipment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059ae1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056799-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£36,995 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Sep 20255 months ago
Contract Period
30 Sep 2025 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST NORTHAMPTONSHIRE COUNCIL
Contact Name
Not specified
Contact Email
procurement@westnorthants.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Post Town
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
Not specified
Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

MANGAR INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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