Award

Water Voice- Flexible Quant and Qual services

CONSUMER COUNCIL FOR WATER

This public procurement record has 3 releases in its history.

Award

13 Feb 2026 at 11:28

Award

13 Feb 2026 at 10:17

Tender

17 Sep 2025 at 15:07

Summary of the contracting process

The Consumer Council for Water (CCW) has initiated and completed an open procurement process titled "Water Voice - Flexible Quant and Qual services," aimed at acquiring research services under a flexible call-off contract. The contract officially starts on the 27th February 2026 and is initially set for one year with the option to extend up to three further years. Located in Birmingham, CCW operates under the public authority central government classification. The procurement was conducted using an open procedure and falls under the industry category of market and economic research, including polling and statistics. The award was given to IMPACT RESEARCH LTD, and covers delivery across various regions in the United Kingdom, including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, UKK, and UKL. The contract can extend yearly based on performance until the 27th November 2029.

This tender presents significant opportunities for SMEs, specifically those specialising in market research services, to engage in substantial projects across varied UK regions. With a project value exceeding £168,000 and flexible extension options, businesses can leverage ongoing opportunities to grow and build long-term relationships with a key public authority entity like CCW. Companies proficient in delivering quantitative and qualitative research services, holding relevant insurance covers, and capable of meeting technical criteria will find themselves well-positioned to compete for such contracts, promoting growth and expanding their market presence within the public sector landscape.

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Notice Title

Water Voice- Flexible Quant and Qual services

Notice Description

CCW wishes to appoint a market research agency to provide research services for a flexible call-off contract, for one year with the option of extending to a maximum of three further years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059c8a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013326-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

73110000 - Research services

79300000 - Market and economic research; polling and statistics

79310000 - Market research services

79311000 - Survey services

Notice Value(s)

Tender Value
£640,000 £500K-£1M
Lots Value
£640,000 £500K-£1M
Awards Value
£168,296 £100K-£500K
Contracts Value
£168,296 £100K-£500K

Notice Dates

Publication Date
13 Feb 20261 weeks ago
Submission Deadline
13 Oct 2025Expired
Future Notice Date
Not specified
Award Date
9 Nov 20253 months ago
Contract Period
27 Feb 2026 - 24 Nov 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CONSUMER COUNCIL FOR WATER
Additional Buyers

CCW

Contact Name
Chris
Contact Email
procurement@ccwater.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B2 4BH
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

IMPACT RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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