Award

MBC000588 - Managed Support Desk Services

MIDDLESBROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

19 Sep 2025 at 14:47

UK7 - Contract Details Notice
Summary of the contracting process

Middlesbrough Council has concluded the award stage for the procurement of "MBC000588 - Managed Support Desk Services". This contract primarily involves IT services, including consulting, software development, and support. The procurement, governed by UK legislation (2023/54), took place without competition under a direct method since it was below the threshold. The services are provided at the Middlesbrough location (UKC12 region), with the contract awarded on a complete status as of 19th September 2025. The contract, running from 1st August 2025 to 31st July 2026, has a total value of £42,586.24.

This tender creates significant opportunities for businesses, particularly those specialising in IT services, to engage with a public authority such as a sub-central government. Companies with expertise in managing support desk services and 24x7 Network Operations Centre support would find this process appealing. Large-scale IT service providers or firms looking to expand their scope within government contracts would be well-suited to compete in such direct procurement opportunities. Moreover, this engagement can foster the establishment of long-term partnerships with local councils, enhancing business growth and visibility within the public sector market.

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Notice Information

Notice Title

MBC000588 - Managed Support Desk Services

Notice Description

Managed Support Desk Services - Fournet Managed Service 24x7 NOC Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059e5b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058218-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£42,586 Under £100K

Notice Dates

Publication Date
19 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20256 months ago
Contract Period
31 Jul 2025 - 31 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MIDDLESBROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@middlesbrough.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MIDDLESBROUGH
Postcode
TS1 9FT
Post Town
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
Not specified
Local Authority
Middlesbrough
Electoral Ward
Newport
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

WCL (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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