Award

Digital Intelligence Solution

POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE

This public procurement record has 1 release in its history.

Award

22 Sep 2025 at 09:12

Summary of the contracting process

The procurement process, finalized by the Police and Crime Commissioner for North Wales Police & North Wales Police, pertains to a Digital Intelligence Solution, targeting the investigation and security services industry category. The contract involved a direct award to Cellebrite UK Limited for their specialised digital forensics software. The initiative is based in North Wales and covers the implementation of solutions that comply with ISO 17025 accreditation, focusing on mobile device data extraction. This procurement was completed, with key dates including an award date of 22nd September 2025 and a contract period starting from 1st October 2025 until 1st October 2027. The total contract value is £310,899.48 GBP.

This tender presents significant opportunities for businesses involved in electronic intelligence systems and security services, particularly large-scale enterprises like Cellebrite UK Limited that specialise in digital forensics solutions. The tender favours businesses that can offer highly specialised software products capable of data extraction and device unlocking, with ongoing support for emerging technology. Enterprises that possess proprietary digital forensic tools or solutions in line with ISO accreditation requirements would find this contract highly relevant. The procurement method, a direct award, was justified by the exclusive rights and intellectual property held by Cellebrite, making this tender especially suited for businesses with unique, patented technological capabilities.

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Notice Title

Digital Intelligence Solution

Notice Description

North Wales Police Digital Forensics Unit (DFU) have invested and implemented a solution that is fit for purpose and complies with ISO 17025 accreditation requirements. Cellebrite as a company is forever growing and improving its services to support law enforcement and digital forensics labs. This allows labs to offer a service of extracting data from mobile devices, whilst keeping up with the forever changing landscape of technology by improving the capabilities for password recovery, bypassing and brute forcing.

Procurement Information

North Wales Police DFU have a number of objectives to achieve to allow us to continue offering this service to our end users: * Secure a contract to continue using the Cellebrite Software for mobile device extraction and device unlocking services. * Extend the scope of accreditation as documented within the Forensic Science Regulators Code of Practice. * Maintain staff competency and retain the ability of staff by continuing to use the developed method and process that Cellebrite software brings, in addition to the training and familiarity that staff already have with Cellebrite. The above are only possible with the particular vendor being on board with NWP. NWP have invested significantly to allow us to offer these services inhouse and avoid outsourcing of work or hindering an investigation. The only supplier of Cellebrite software solutions is Cellebrite themselves. A review of the processes has identified other Vendors that offer such services however none of these Vendors ensure we can continue with the same services as below. Cellebrite allows NWP DFU to offer the below services, but are not limited to: * Mobile device unlocking, brute force or security bypass. * Physical extraction of data from numerous mobile devices and SIM cards. * Logical extraction of data from numerous mobile devices and SIM cards. * Urgent send-off service to unlock limited devices which are not supported by local solutions. * Cellebrite Advanced Services - for example repair of devices to allow data transfer. Advanced download methods such as Chip-Off. * Keep abreast of changes in technology and allow for support for new models with ongoing development. * Capture of data from unsupported devices which fall outside of the software and hardware support. * Support portal for members to raise tickets and resolve problems that arise. * Warranty replacement of cables or hardware. If we were to utilise different software from a different supplier, we would lose a number of the benefits, but most importantly, we would incur additional expenses of re-training staff, amending processes within DFU and high costs of obtaining revalidation/reaccreditation via UKAS due to this being a service which is part of the DFU ISO accreditation.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059ebc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058366-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

35721000 - Electronic intelligence system

79700000 - Investigation and security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£310,899 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Sep 20255 months ago
Contract Period
1 Oct 2025 - 1 Oct 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE
Contact Name
James Parry
Contact Email
james.parry1@northwales.police.uk
Contact Phone
+44 1492804247

Buyer Location

Locality
COLWYN BAY, NORTH WALES
Postcode
LL29 8AW
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
Not specified

Local Authority
Conwy
Electoral Ward
Glyn
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

CELLEBRITE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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