The Provision of Secure Payment Kiosks
Description: Denbighshire County Council (The Authority) are looking to engage with the market in relation to cost effective and high quality payment kiosks. This pre-market engagement notice outlines the high level requirements for payment kiosks capable of accepting payments via cash, chip and PIN, contactless and mobile wallets. The kiosks are to be installed in Local Authority One Stop Shops, ensuring secure, accessible, and user-friendly transactions for a diverse range of customers. Aims of Engagement The purpose is to: - Understand supplier capabilities and the very latest technologies and solutions available in the market - Identify opportunities for innovation and best practice - Test assumptions on costs, timescales, and implementation approaches - Understand options available to the Authority Requirements * Payment Methods: The kiosk must accept major debit and (read more...)
Summary: Denbighshire County Council is exploring the supply and installation of secure payment kiosks for Local Authority One Stop Shops in Denbighshire. The kiosks are expected to accept cash, notes and coins, major debit and credit cards, contactless payments, Google Pay and Apple Pay, with real-time processing, confirmation and printed or digital receipts. They should support council tax, parking, permits and other council services, while providing analytics, reporting and integration with back-office systems. The equipment must offer secure cash handling and change dispensing, encrypted payment data, tamper resistance, alarms and a transaction audit trail. It must also provide Welsh and English operation, accessible design, audio and tactile assistance, remote support, reliable connectivity, fault alerts, energy efficiency and a compact indoor footprint. The procurement covers goods with associated services.