Award

Customer Research

POST OFFICE LIMITED

This public procurement record has 1 release in its history.

Award

22 Sep 2025 at 11:27

Summary of the contracting process

The procurement process titled "Customer Research" was conducted by Post Office Limited, a public law body based in London, United Kingdom. This tender falls under the industry category of market research services (CPV 79310000) and was carried out using a limited procurement method, specifically through the CCS Framework RM6126 Research and Insights. The process involved an award procedure without prior publication of a call for competition and was covered by the Government Procurement Agreement (GPA). The procurement stage has been completed as of 22nd September 2025, with the contract being signed on 9th September 2025. The location for this procurement activity is the UK.

This tender provides significant opportunities for businesses specialising in market research services, particularly those adept at working within the CCS framework. The contract, valued at £640,000, offers growth potential for SMEs like Quadrangle Research Group Limited, which was awarded the contract. Given the potential for optional extensions, businesses with the capability to provide competitive pricing and comprehensive market research services stand to benefit considerably from such projects. Additionally, companies that have experience navigating procurement processes that do not require prior publication on Contracts Finder may find themselves particularly well-suited to compete in similar future tenders.

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Notice Title

Customer Research

Notice Description

Customer Research via CCS Framework RM6126 Research and Insights

Lot Information

Lot 1

A tender was completed using the suppliers from a search using the filters on the RM6126 Research and Insights. Customer Research services

Options: optional 2 x 12 month extensions

Procurement Information

The procurement was done via the CCS framework in place under RM6126. Suppliers were selected using the Research and Insights DPS, the requirement to publish an opportunity notice on Contracts Finder does not apply to that procurement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059ef2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058463-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£640,000 £500K-£1M

Notice Dates

Publication Date
22 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POST OFFICE LIMITED
Contact Name
Not specified
Contact Email
procurement@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

QUADRANGLE RESEARCH GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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