Planning

002138 - Interactive Customer Map - Clean and Green

DURHAM COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

23 Sep 2025 at 12:33

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Durham County Council is currently in the planning stage of a public procurement process for an Interactive Customer Map under the project title "002138 - Interactive Customer Map - Clean and Green." This tender falls within the IT services category, including consulting, software development, Internet and support, and is relevant for projects in the UK region, specifically Durham. The procurement is expected to support a more interactive and transparent engagement with residents, showcasing public land, facilities, and maintenance schedules. An important date to note is 21st October 2025, which is the deadline for the preliminary market engagement, conducted via the OPEN E-tendering portal.

This procurement presents significant opportunities for businesses specialising in IT services, particularly those with capabilities in developing interactive and user-friendly online platforms. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are explicitly noted as suitable candidates, given the procurement's open and inclusive nature. As the tender is primarily aimed at improving the council’s responsiveness and transparency, businesses that can offer innovative solutions for public engagement and service management could greatly benefit from participating in this process.

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Notice Information

Notice Title

002138 - Interactive Customer Map - Clean and Green

Notice Description

A map view for customers who log an issue online. A map on our website will show open or recently closed requests with council owned land, flowerbeds, open spaces and trees that we're responsible for. Our assets will be shown on the map; public bins, benches, roads and footpaths. We can also show maintenance schedules against our land and assets. By informing and engaging with customers it will reduce requests being raised for jobs that we already know about. Any updates to a case will be visible to everyone who checks their local area on the map. This will promote Clean and Green as a proactive service by being more proactive and transparent with our residents. The back end part of they system will provide work queue management for Team Leaders and mobile working for their operatives.

Planning Information

Conducted on the OPEN E-tendering portal: Registration at - https://www.open-uk.org/ Project Title: 002138 - Interactive Customer Map - Clean and Green, OPEN20251224

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a023
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058897-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
21 Oct 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Not specified
Contact Email
ethan.bowman@durham.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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