Award

NH1709-2 Digital Dental Management & EPR Software

NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT

This public procurement record has 2 releases in its history.

Award

26 Nov 2025 at 12:07

Tender

25 Sep 2025 at 13:03

Summary of the contracting process

Northumbria Healthcare Facilities Management has concluded an open procedure for the provision of a Digital Dental Management System and EPR Software, designed to enhance patient care within the Northumbria Healthcare NHS Foundation Trust. With the contracting authority located at North Shields, UKC22 region, the procurement activity falls under the 'services' category, specifically addressing dental practice and related services. The award was announced on 26th November 2025, after the tender process initiated on 25th September 2025. The contract is expected to commence on 15th December 2025, following a standstill period ending on 8th December 2025, with Carestream Dental Ltd being awarded the contract. The contract duration is set for five years with an optional extension up to an additional five years. The tender process attracted significant interest, with seven final stage bids submitted, including five from SMEs.

This procurement presents substantial growth opportunities for businesses specialising in healthcare software solutions, particularly those offering comprehensive digital management systems for dental practices. Companies capable of delivering robust, integrated software solutions that facilitate dental practice management and align with NHS requirements would find such contracts highly beneficial. The open procurement method indicates a competitive tendering process, making it suitable for businesses with the capability to meet stringent quality and technical criteria. With a contract value in the range of £220,648 to £264,777, this tender could support business expansion into the public healthcare sector, promoting advancements in digital healthcare technologies.

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Notice Title

NH1709-2 Digital Dental Management & EPR Software

Notice Description

Standstill period - Ending 8th December 2025 with contract to be entered on or after 9th December 2025. For provision of Digital Dental Management System and EPR Software for Northumbria Healthcare NHS Foundation Trust.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a22c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077195-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

85 - Health and social work services


CPV Codes

48000000 - Software package and information systems

85130000 - Dental practice and related services

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
£150,000 £100K-£500K
Awards Value
£220,648 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20252 months ago
Submission Deadline
21 Oct 2025Expired
Future Notice Date
Not specified
Award Date
24 Nov 20253 months ago
Contract Period
15 Dec 2025 - 14 Nov 2030 4-5 years
Recurrence
2035-03-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT
Additional Buyers

NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST

Contact Name
Sarah O'Donnell
Contact Email
contactus@nhfml.co.uk
Contact Phone
Not specified

Buyer Location

Locality
NORTH SHIELDS
Postcode
NE27 0QJ
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC2 Northumberland, and Tyne and Wear

Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Tynemouth

Supplier Information

Number of Suppliers
1
Supplier Name

CARESTREAM DENTAL

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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