Tender

Refuge and Community Support Services

CARDIFF COUNCIL

This public procurement record has 2 releases in its history.

Tender

20 Mar 2026 at 11:03

Planning

26 Sep 2025 at 07:39

Summary of the contracting process

Cardiff Council has initiated a tender process for Refuge and Community Support Services under the Violence Against Women, Domestic Abuse and Sexual Violence agenda. The procurement is aimed at delivering comprehensive support for various groups, including women, children, and men who are experiencing abuse and require assistance. This open procedure covers four key service lots: Advice and Prevention, Accommodation & Support, Children's and Young People Provision, and Male Victim Service, all classified under health and social work services. The procurement process is in the tender stage, with questions welcomed until 17 April 2026, and submissions due by 15 May 2026. Services will be delivered across Cardiff, a region known for its multicultural demographics, necessitating tailored support for minority ethnic groups.

This tender presents significant opportunities for business growth, especially for SMEs and VCSEs specialising in social work and support services. Given Cardiff Council's focus on community well-being benefits alongside quality and cost considerations, businesses with expertise in providing therapeutic interventions and safe accommodations are well-suited to apply. The contract is substantial, with a value of over £12.9 million, and it extends over a period starting from October 2026, with potential for a 12-month extension. This opportunity allows for long-term engagement and development in a crucial societal sector, promoting innovative solutions to combat domestic violence and support vulnerable populations within Cardiff.

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How relevant is this notice?

Notice Title

Refuge and Community Support Services

Notice Description

B2 Cardiff Council is seeking to tender for four services, subject to Cabinet approval, under the Violence Against Women, Domestic Abuse and Sexual Violence (VAWDASV) agenda. Lot 1 - Refuge and Community Services - Advice and PreventionAccess to advice and support to prevent escalation of abuse and to prevent homelessness for women. This will be delivered from a Council-provided One Stop Shop facility and in the community. Lot 2 - Refuge and Community Services - Accommodation & Support Provision of up to approx. 57 units of safe accommodation and support, for women and any children and young people accompanying them who are experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV) who need this provision. Lot 3 - Refuge and Community Support - Children's and Young People Provision Support for pregnant women and those responsible for children up to age 5, experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV). To also provide range of age-appropriate therapeutic interventions for children and young people (CYP) in both safe accommodation and community settings to help them come to terms with the abuse they have experienced or witnessed, and to reaffirm their relationships with the non-abusive parent/carer and potentially the abusive parent/carer. Support can be provided to boys and girls aged 5-16. Lot 4 - Refuge and Community Support - Male Victim Service Access to advice and support to prevent escalation of abuse and to prevent homelessness for men. This will include provision of safe accommodation and support, along with therapeutic interventions. Cardiff is a multicultural city; as part of the service delivery there will be an expectation of specialist support for people from black and minority ethnic backgrounds within the service.

Lot Information

Lot 1 Advice and Prevention

Lot 1 - Refuge and Community Services - Advice and PreventionAccess to advice and support to prevent escalation of abuse and to prevent homelessness for women. This will be delivered from a Council-provided One Stop Shop facility and in the community.

Renewal: 1 x 12 month extension is available

Lot 2 - Accommodation & Support

Lot 2 - Refuge and Community Services - Accommodation & Support Provision of up to approx. 57 units of safe accommodation and support, for women and any children and young people accompanying them who are experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV) who need this provision.

Renewal: 1 x 12 month extension available

Lot 3 - Refuge & Support

Lot 3 - Refuge and Community Support - Children's and Young People Provision Support for pregnant women and those responsible for children up to age 5, experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV). To also provide range of age-appropriate therapeutic interventions for children and young people (CYP) in both safe accommodation and community settings to help them come to terms with the abuse they have experienced or witnessed, and to reaffirm their relationships with the non-abusive parent/carer and potentially the abusive parent/carer. Support can be provided to boys and girls aged 5-16.

Renewal: 1 x 12 month extension available

Lot 4 - Male Victim Service

Lot 4 - Refuge and Community Support - Male Victim Service Access to advice and support to prevent escalation of abuse and to prevent homelessness for men. This will include provision of safe accommodation and support, along with therapeutic interventions. Cardiff is a multicultural city; as part of the service delivery there will be an expectation of specialist support for people from black and minority ethnic backgrounds within the service.

Renewal: 1 x 12 month extension available

Planning Information

A market engagement event will be held via Microsoft Teams on the 9th October 2025 from 2pm - 4pm. Please advise if you would like to attend by emailing Socialcare.Procurement@cardiff.gov.uk by the end of day on the 6th October 2025. Following the deadline, you will be emailed a Teams invitation.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a2ab
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025641-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£12,990,000 £10M-£100M
Lots Value
£12,990,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20261 months ago
Submission Deadline
15 May 20263 weeks to go
Future Notice Date
18 Nov 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CARDIFF COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF10 4UW
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Cardiff
Electoral Ward
Butetown
Westminster Constituency
Cardiff South and Penarth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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