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2025 - 1068 Culture Audit RFP

Citizen Housing Group Ltd

This public procurement record has 5 releases in its history.

Award

31 Mar 2026 at 13:42

UK7 - Contract Details Notice
Award

30 Jan 2026 at 11:41

UK6 - Contract Award Notice
Tender

28 Nov 2025 at 14:31

UK4 - Tender Notice
PlanningUpdate

09 Oct 2025 at 09:28

UK2 - Preliminary Market Engagement Notice
Planning

30 Sep 2025 at 12:51

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Citizen Housing Group Ltd, a public authority located in Birmingham, United Kingdom, has concluded the tender process for a project titled "2025 - 1068 Culture Audit RFP". This project aimed to appoint a third-party provider to conduct a Culture Audit and enhance Citizen’s culture maturity. The procurement, categorised under services for auditing and human resources management consultancy, was carried out using an open competition method notably below the threshold, ensuring openness and accessibility. On 31st March 2026, an award was made to Altair Consultancy and Advisory Services Ltd, based in London, with a contract value of £46,000, encompassing an initial term of six months with an option for further extension. The procurement process proceeded through stages from planning updates in 2025 to tender completion and subsequent contract award in 2026.

This procurement by Citizen Housing Group presents significant opportunities for businesses specialising in organisational culture audits and consultancy, particularly those with established methodologies for improving workplace culture. Companies capable of leveraging advisory services to aid organisational development will find this sector promising for expansion. SME and large firms operating within the auditing and consultancy domains suit this tender well, as they can utilise the collaborative environment designed into the agreement to drive performance improvements against key metrics. By fulfilling the tender requirements, businesses can establish long-term relationships with public authorities and broaden their footprint in enhancing organisational culture and employee engagement within the public sector.

How relevant is this notice?

Notice Information

Notice Title

2025 - 1068 Culture Audit RFP

Notice Description

Citizen would like to appoint a third-party provider to conduct a Culture Audit to determine Citizen's culture maturity. The audit will be an advisory review, an assurance opinion will not be provided. The objective is to obtain advisory recommendations for management to consider and to inform the ongoing development of the culture and people approach and enhance what is already in place. The estimated value of the Project is between PS20,000 - PS40,000. The Agreement will be designed to stimulate a collaborative working environment between the parties and, amongst other things, encourage excellent performance measured against agreed key performance indicators. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

Lot Information

Lot 1

Renewal: Initial 6 month term, which may be extended by a further 6 month period.

Planning Information

Please see details in Scope.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a4d6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029675-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79212000 - Auditing services

79414000 - Human resources management consultancy services

Notice Value(s)

Tender Value
£33,000 Under £100K
Lots Value
Not specified
Awards Value
£46,000 Under £100K
Contracts Value
£46,000 Under £100K

Notice Dates

Publication Date
31 Mar 20264 months ago
Submission Deadline
19 Dec 2025Expired
Future Notice Date
10 Oct 2025Expired
Award Date
30 Jan 20266 months ago
Contract Period
1 Apr 2026 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Citizen Housing Group Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
TLG3 West Midlands
Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

Altair Consultancy and Advisory Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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