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Specialist Mental Health Advisory Service - North West Surrey

NHS SURREY HEARTLANDS INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

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01 Oct 2025 at 08:26

Award Notice
Summary of the contracting process

In a recent procurement process, NHS Surrey Heartlands Integrated Care Board has awarded a contract to the Runnymede and Spelthorne Citizens Advice Bureau for delivering the Specialist Mental Health Advisory Service in North West Surrey. The process, now in the award stage, involves a Direct Award C under the Provider Selection Regime (PSR) Regulations 2023, applicable for healthcare services. The contract spans from 1st April 2024 to 31st March 2026, with an estimated lifetime value of £94,836. The service will address rehabilitation needs, focusing on mental health support for individuals in inpatient settings and those under secondary care, enhancing access to advice on matters such as mental health, financial wellbeing, housing, and employment, within the specified region.

This contract presents substantial opportunities for growth, particularly for organisations specialising in health and social care, outreach services, and community engagement. Given that the Citizens Advice Bureau utilises a cost-effective delivery model leveraging skilled volunteers, businesses involved in training, volunteer management, and community health services may find collaboration rewarding. The emphasis on integration, collaboration, and inclusivity aligns with potential business enterprises that are adept at working with public sector organisations and can offer innovative solutions to improve health equity and social outcomes within underserved communities. The project’s focus on reducing health inequalities and fostering community resilience makes it ideal for enterprises with a strong social value proposition.

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Notice Information

Notice Title

Specialist Mental Health Advisory Service - North West Surrey

Notice Description

Citizens Advice Bureau Runnymede and Spelthorne provide a specialist advisory service directly to people admitted as an inpatient within a mental health setting and deliver a service to clients with mental health problems in the community predominantly those under the care of secondary care mental health services, that are unable to be supported by more generic community services, namely the Citizens advice. This service covers North West Surrey.

Lot Information

Lot 1

Citizens Advice Bureau Runnymede and Spelthorne provides a specialist advisory service directly to people admitted as an adult mental health inpatient. It also delivers a service to clients with mental health problems in the community, predominantly those under the care of secondary care mental health services, who are unable to be supported by more generic community services, namely the Citizens Advice. This service covers North West Surrey. NHS Surrey Heartlands ICB intends to award Citizens Advice Bureau Runnymede and Spelthorne, an existing provider, a contract following a Direct Award C process. Citizens Advice is a charity offering free, confidential, practical advice to residents with mental health problems on a wide range of everyday issues to support their wellbeing. They provide support for the following : * Money and debt concerns * Benefits and welfare rights * Housing and homelessness * Employment and workplace issues * Blue badge applications * And more based on individual needs and circumstances This contract is awarded under the Direct Award C process, in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 (PSR) two-year term, from 1st April 2024 until 31st March 2026. The approximate lifetime value of the contract will be PS94,836 (PS47,418 per annum) over the two-year term, from 1st April 2024 until 31st March 2026. CAB is funded by a variety of stakeholders (ICB, Councils, local trust, charity funding) due to the breadth of work they provide to society.

Procurement Information

This is a Provider Selection Regime (PSR) contract award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a56d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061118-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312500 - Rehabilitation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£94,836 Under £100K

Notice Dates

Publication Date
1 Oct 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOKING
Postcode
GU21 5BH
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ25 West Surrey
Local Authority
Woking
Electoral Ward
Canalside
Westminster Constituency
Woking

Supplier Information

Number of Suppliers
1
Supplier Name

Runnymede and Spelthorne Citizens Advice Bureau

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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